Wheel damage when getting new tyres

[DionM]

I recently got some new 225/40 R18 tyres fitted to the Charlestons on my Jetta. (Goodyear F1 Asym 2s).

On getting the Jetta back and cleaning the rims, I've picked up a few new bits of damage ... some circular scratches about 5mm in from the lip on a couple of rims (about 40-50mm long) and a couple of new gouges.

From a distance none of them are noticable and its nowhere near as bad as kerbing a wheel but still ...

Now I know low profile tyres can be a bugger to fit, but is this kind of stuff acceptable or should I be making a noise back to the tyre dealer? And is it going to get me anywhere anyway, from what I know these wheels are hard to repair?

[ffoff]

I'd be having a chat the tyre shop mate. They should be able to fit tyres without scratching them. Seems like someone working may have been a little tired/careless when fitting yours.

[yowie]

I have had this and other tyre shop misdemeanours. Now I always clean the wheels before I go and record the tyre serials, just in case.

[nightphotographer]

I took hi-res photos of my wheels and made a huge point of how rare and expensive they were to the fitter - and what do you know, they came back completely un-scathed It's happened in the past, so you just have to be careful.

[gareth_oau]

I've had a wheel damaged in the past. now, when I drop the car off, the fitter and I do a full walk around and look at all panels and wheels and we agree that there are no markings - exactly how it should be when I pick it up later!!

[DionM]

I spoke to the shop this morning and they admitted the damage. All 4 rims have damage, one is very bad in particular but the others are not great either.

They've offered me a cash payment ($200) or they will arrange repairs. I have to drop the car off with them for 3-4 days as they do the repairs, which is a real pain.

Annoyed as I wish they hadn't damaged them to begin with. I'm not sure how good the repairs will be ....

[kaanage]

Hope you don't go through this guy's experience
http://www.vwwatercooled.org.au/foru...els-60544.html

[DionM]

Hope you don't go through this guy's experience
http://www.vwwatercooled.org.au/foru...els-60544.html

Oh that's not fun to read. Anyone know what the finish on Charlestones are?

[dylan8]

if they are painted finish they might be able to do a ok job.
machined finishes are a pain, basically means doing a full machine job to the face of all the wheels (not just the damaged parts...)
cant see how low profile tyres would be any harder to fit then bigger profiles...? 235/35 fitted to a 10 was exactly the same a the 205/55 on a 6.5

[kaanage]

The Charlestones have a machined face so be prepared to argue on the quality of the repairs