Campaign 23H9 - 103kW/125kw TDI PD Piezo Siemens Injector Failure

[Umai Naa!!]

From previous experience, we've kept replacem parts in stock for campaigns, but not always.

Depends on whether the dealership wants a few thousand dollars in parts sitting there, waiting for a new home.

[JimmyT]

Yea same thing happened to me. I booked in over a week before hand and they knew because of my vin that it would be apart of the recall. I drop my car off first think on friday with some one else same issue same dealer. And was told they ordered in the parts. I was with out my car from Friday 9am till 12pm tuesday so like 5days..

[ian]

Could this because its a recall and Vw is actually paying the bill ,our cars are put at the end of the Que , Paying customers are money in the bank and pay the same day, as Vw might not pay for 30 days ?

[Umai Naa!!]

Volkswagen don't pay up until the claim is approved, which is long after you've got your car back. Could be a month, could be more. Depends how on the ball the warranty clerk at the dealership is.

[poyta]

Heard back from the dealer - yes there is a campaign and yes my car does fall into that category but they would need to get at the Injectors to check their serial number as apparently its possible that I have injectors that aren't on the list. Got it booked in to get checked - will let you know how it turns out.

Car went in yesterday at Solitaire Adelaide. Injectors replaced and campaign done. All done within half a day. No problems.

[ian]

Car went in yesterday at Solitaire Adelaide. Injectors replaced and campaign done. All done within half a day. No problems.

So they had pre ordered the injectors for your car, or did they have them instock?
For the amount of cars that have to have them replaced you would think most dealers would have stocked up ready for the rush ?

[poyta]

So they had pre ordered the injectors for your car, or did they have them instock?

They did not pre-order them - they advised they try to keep a few in stock at all times. Guess they had some.

[Greg Roles]

Good to see you boys getting looked after. I reckon I have no chance once they pop the hood, will have to use my "contacts".

[ian]

Got mine back all well same paper work , have to see how the economy goes ,next week have to go to Batemans bay then across to Canberra and return .

[poyta]

Good to see you boys getting looked after. I reckon I have no chance once they pop the hood, will have to use my "contacts".

Mine is not exactly stock too Greg and they didn't even bat an eyelid. I don't think they would give up the chance to do it - after all its not like the dealer is losing money doing it are they? VW is paying for it so why wouldn't they want to keep the dealers mechanics employed?