RNS510 issues

[Wyatt]

Actually, they call it a "health check" rather than a service. It was basically a multi-point safety check (electricals, wipers, seat belts, tyres, air ducts, battery, etc).
In addition to the HDD issue, I also raised a problem my somewhat vertically challenged wife was having with her driving position. She was struggling to get close enough to the pedals without having the seat in a very unnatural position. They found that there was a screw caught in the seat runner - the seat now travels the full length of it's runner and the wife is enjoying driving much more (not that she gets much of a chance).
It should have cost me $91 but they stuffed us around for ages when we'd arranged a pick up from the local shopping centre, so they gave it to us for free.

[tryingavw]

Just an update to my OP: I had my 7500km service recently and mentioned to the service guy the HDD issues I was having. During the service they checked it and found that there was some new "software" available which they loaded (he may have meant firmware). The stability of the unit has increased dramatically, in fact I haven't had any issues at all. Apart from changing the appearance of the volume graphic when it appears, I haven't noticed any other changes.
Just a warning, updating the "software" will add an extra hour to your service.

our was completely replaced. drastic but fixed it as it was dead!

[Jayse]

Actually, they call it a "health check" rather than a service. It was basically a multi-point safety check (electricals, wipers, seat belts, tyres, air ducts, battery, etc).
In addition to the HDD issue, I also raised a problem my somewhat vertically challenged wife was having with her driving position. She was struggling to get close enough to the pedals without having the seat in a very unnatural position. They found that there was a screw caught in the seat runner - the seat now travels the full length of it's runner and the wife is enjoying driving much more (not that she gets much of a chance).
It should have cost me $91 but they stuffed us around for ages when we'd arranged a pick up from the local shopping centre, so they gave it to us for free.

Was that $91 for the "health check"? Not so bad i guess...even better when you get it for free!!
Yep, my wife suffers the same probs....
1) She's vertically challenged
2) She doesn't get much of a chance to drive the .:R36

Cheers,
Jayse.

[bennobee]

At 7.5k service they cahnge your oil/top it up. Your right the first offical service is at 1 year/ 15k km but you can take it in at 7.5k km for the oil change.