R36 Seat Problem - Summary of Owners

[2muchcoffeeman]

My dealer has agreed to replace the bolster in my car.

Not sure if it involves VWA or they're doing it because they're a client of mine and I have a good relationship with them.

Nevertheless, I'm pleased it will be fixed at the next service.

[Jayse]

Hey guys,

Been a lil absent of late...was just going to say i took my car in for a couple of warranty claims yesterday (park brake that would not engage or disengage at random times, horn that started sounding like a daihatsu charade, and this right bolster of the driver's seat issue) All will be taken care of as warranty faults. The horn has to be ordered in from Sydney, and the bolster will be ordered in from Germany (approx $260incl GST). The park brake fault turned out to be a faulty parkbrake switch and was replaced on the day.

Hope you other guys get your bolsters attended to!

Cheers,

Jayson

[GC0001]

I run the R36 owners forum (R36owners.net) and folk in the Uk have been experiencing the same issues. My seat bolster was ruined at about 15k and a year old. Fabric still had form but no resistance as the foam had destroyed; you'll notice the difference in the seats by sitting in the passenger seat for comparison.


Took it to the dealers and it was repaired under warranty perfectly; 10k on and its just as bad as it was before...totally worn out. I think it needs a firmer foam.

[R34]

Good News
VWA are replacing the defective seat parts on my car.
If they replace mine it means all yours should get done too

[Steve]

Well, don't I feel stupid. I posted in the other thread saying that I didn't have a problem. Now I'm back in Australia I can say that I definitely do have a problem!

Name: Steve.
Driver seat problem: Yes.
Passenger seat problem: No.
Age of vehicle at occurrence: I've had it since June 2008 and I've only noticed it because I read this thread a few weeks ago.
Kms travelled at occurrence: 28000.
Date of occurrence: Delivered June 2008, noticed march 2010.
Issue raised with dealer: No, I haven't spoken to them yet.
Issue raised with VWA: No, not yet.
Satisfactory resolution of problem: See above.
Expand:
The lower right bolster on the driver's seat is soft and easily deformed relative to the lower left and right bolsters of the front passenger seat. It looks good, but upon inspection it feels pretty average

[GTI147]

Yep, That was the first thing I noticed with the chair after a few months of driving.

Can anyone that has had the right bolsters replaced shed some light on how the repair went? Do they actually replace the entire chair or is it they cut open that lower bolster area and add additional padding?

[Jayse]

Yep, That was the first thing I noticed with the chair after a few months of driving.

Can anyone that has had the right bolsters replaced shed some light on how the repair went? Do they actually replace the entire chair or is it they cut open that lower bolster area and add additional padding?

Going on the scribble i saw on my cars worksheet, it looks like they just replace the bolster (quote price was @ $260) can't imagine a whole seat for that price.

I guess GC0001 who got it done in the UK can shed more light on this though. I'm not impressed with the outcome though...
GC0001:"Took it to the dealers and it was repaired under warranty perfectly; 10k on and its just as bad as it was before...totally worn out. I think it needs a firmer foam."

Cheers,

Jayse.

[gripmoto]

Hi Guys, very interesting replies. I shall be sure to pass on the info to my dealer..........
Thanks,
Gary

[Burkey]

Got the call on Thursday last week form McCarroll's, VWA have approved the warranty claim and the bits have been ordered.

[Nebo1]

Thanks for raising this as i had not even noticed (but was wondering each time i slid in and out) until i read this thread.
The drivers side is completely flat and can easily feel the hardware under the foam.
I have informed VW ( Norris Motors at Kedron Brisbane) and will be taking copies of this thread to prove teh point.
Cheers...