R36 Arrival

[R36 Dreamer]

Thats not how I understand the process.

My car as ordered (which the dealer has given me the VIN for) was originally a biscay blue wagon with an auto roof.

I wanted a sunroof as well. The dealer advised that the order was submitted to VWA, and that the spec's I wanted could be changed up until VWA placed the order for my car with VWAG (end of Feb).

The same was the case with my GTI.

I know you are a dealer, however what you are saying is in direct contrast to what I have been told by my dealer - is he telling lies?

I was also told there are only 2 R36's left in the current production run available for sale - a black and a silver one. Just in case anyone is interested. not sure on the specs or even if they are sedans or wagons.

[OPVW]

Orders placed in our NADCON ordering system 'sometimes' allow for modification of pretty much any factory option...roof..colour...trim etc etc.

At the time of order we sometimes get a VIN straight away...other times it can take up to a week.

Lets look at some examples...it's not a case of right or wrong...just different scenarios...eg.

------
You go to do dealer
you order car
dealer orders car
Factory receives order
factory builds car
dealer gets car
you get car

------

now what if it went this way

dealer orders car
factory builds car
you go to dealer
you order car
dealer has car
you get car
-------------------
now for allocation

volkswagen aust orders car
factory builds car
volkswagen aust gets car
option 1)
dealer wants car for stock
dealer orders car
dealer has car assigned to them
you got to dealer
dealer has car
you get car
option 2)
you go to dealer
you order car
order is placed
dealer calls volkswagen australia
dealer finds car that matches your order
dealer gets car
you get car

there are other situations but these are the most common.

In all cases though. If you order a car. Yes it is built for you. Its only if you want it sooner than the expected wait time that we have to look into other options.

[Wyatt]

This sounds like a pretty good explanation. Thanks!

[VW Convert]

This sounds like a pretty good explanation. Thanks!

But doesn't explain why my car disappeared into the abyss!

Cheers

George

[R36 Dreamer]

Orders placed in our NADCON ordering system 'sometimes' allow for modification of pretty much any factory option...roof..colour...trim etc etc.

At the time of order we sometimes get a VIN straight away...other times it can take up to a week.

Lets look at some examples...it's not a case of right or wrong...just different scenarios...eg.

------
You go to do dealer
you order car
dealer orders car
Factory receives order
factory builds car
dealer gets car
you get car

------

now what if it went this way

dealer orders car
factory builds car
you go to dealer
you order car
dealer has car
you get car
-------------------
now for allocation

volkswagen aust orders car
factory builds car
volkswagen aust gets car
option 1)
dealer wants car for stock
dealer orders car
dealer has car assigned to them
you got to dealer
dealer has car
you get car
option 2)
you go to dealer
you order car
order is placed
dealer calls volkswagen australia
dealer finds car that matches your order
dealer gets car
you get car

there are other situations but these are the most common.

In all cases though. If you order a car. Yes it is built for you. Its only if you want it sooner than the expected wait time that we have to look into other options.

Thanks for the detailed info.

[Wyatt]

But doesn't explain why my car disappeared into the abyss!

Sadly it does not. I think I'd be pretty put out if I thought I had a car (even though it wasn't exactly what I was after) and then they told me I didn't have it.

[lswinkel]

If VWA ends up holding as mentioned, I will be doing my utmost to cancel my order. I was already borderline between an R36 and the new STI(i know.... flame suit on), this would push me back the other way. I really cant see a reason why the must do it. Oh well time will tell

[R36 Dreamer]

If VWA ends up holding as mentioned, I will be doing my utmost to cancel my order. I was already borderline between an R36 and the new STI(i know.... flame suit on), this would push me back the other way. I really cant see a reason why the must do it. Oh well time will tell

Just received the following email.

Good morning Jonathan,

I have just been advised from Volkswagen that all the sold R36 vehicles will be released to customers as soon as they arrive to the dealership,

So if everything goes to plan we should have your R36 the third week of June,

Regards,

WTF is going on!!! only yesterday I was told August!!

[Steve]

Haha... they have no idea

[VW Convert]

Just received the following email.

Good morning Jonathan,

I have just been advised from Volkswagen that all the sold R36 vehicles will be released to customers as soon as they arrive to the dealership,

So if everything goes to plan we should have your R36 the third week of June,

Regards,

WTF is going on!!! only yesterday I was told August!!

As the US military would say.......S.N.A.F.U

Alternately left hand has no idea what right hand is doing!

Cheers

George