I found the experience at Essendon VW quite good.
It may have been made easier that I had made it clear I was coming in with a plan of a novated lease and going through a fleet purchaser, so they didn't feel the need to be pushy. Or maybe they just aren't. Heck, maybe I'm just used to US car dealers and what would be considered pushy here in Aus I felt to be courteous and restrained.
At any rate, it was a pleasant and professional experience for us. YMMV.
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