So I booked in my 2012 Passat TDI for it's 60k service, after getting an estimate from my local dealer service department (VW Waverly) of about $1200. A few hours after checking the car in I get a call stating stating I need new front discs and pads $757, new battery $571 and they suggested an aircon clean $99, all in addition to the major servicing cost of $1200!

Is this situation normal?