Hi all
I need your opinion on a Log book servicing and maybe not the right section. At around 99000 km cylinder head need replacement on my Passat 07 my08 125 TDI due to the coolant loss. "Dealer"advised that they would replace a timing belt which i was going to asked them to as well and i did and they assured me that it will be done(i expected to pay for parts and a little bit for labour as well). When i picked the car up I asked the "dealer" to stamp a log book for me and he did and "toothed belt changed" was ticked ass well but invoice itself only mentioned "timing cover" and when i asked about it he said thats a kit which includes timing belt as well. Now car has 117000km on the clock and as we all know timing belt is due at 120000, and i did a bit of research on the net regarding timing belt cover and thats exactly what it is a cover no belt included.I've sent an email to the "dealer" and it took more then a week for them to respond and they said that it was not replaced, I've been lied to and i'am not happy about it at all. I dont want to mentioned their name yet as i'm still waiting for an answer from them (i asked where do we go from here).
What do you guys think i should do or what would you do, also does anybody knows where i can lodge a complaint regarding dealer stamping a book and not carrying work out.
Also is the Log Book a legal document?