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Thread: Load Sill Protection - B7 Wagon

  1. #11
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    Feb 2013
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    Melbourne, Australia
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    Quote Originally Posted by Hillbilly View Post
    Bloody hell $134 for postage You must be keen
    Yes, the postage costs twice as much as the actual product, but as the OP pointed out, the total cost ($199) is only slightly more than the crappy plastic one that VW sells locally for $185.

  2. #12
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    Apr 2008
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    Users Country Flag
    The carbon one look nice for my opinion:

    R36 > MK5 2006 1.9 TDI > MK4 2003 1.6 Generation > MK3 1995 2.8 VR6 > MK2 1990 1.6 > MK1 1982 1.8 GTI

  3. #13
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    Mar 2008
    Location
    Melbourne
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    Users Country Flag Thread Starter
    Quote Originally Posted by davo View Post
    Well, I just ordered one of these: Rear bumper protector (Perfect Shape) VW Passat B7 , only for Estate. Thanks ted for the original link. I'll let you know how it turns out.
    Great, thanks for being my guinea pig!! Look forward to hearing how it goes...any indication on shipping times?

    I was going to email them about alternate shipping options to try and bring the cost down a bit. Not holding my breath.
    08 Golf GT Sport TDI - Blue Graphite, Manual
    13 Passat 118 TSI - White

  4. #14
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    Mar 2008
    Location
    Melbourne
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    Users Country Flag Thread Starter
    I've now returned the plastic protection strip to the dealer. Went in and said "I think you've given me the wrong one, I asked for stainless steel, this one's plastic".

    When the guy looked up the list of accessories, there isn't a real s/steel, only the plastic one described as "stainless steel look".
    No one at the dealership corrected me or offer any clarification when I ordered stainless steel, I spoke to 3 different people in total. Can't help feeling cheated by their misinformation, they must have been laughing themselves to the bank getting $185 for a $10 part.

    To top it off, they wouldn't put the refund back onto my card, they'll send a cheque. FFS. Maybe I'll pay by cheque for my next service
    08 Golf GT Sport TDI - Blue Graphite, Manual
    13 Passat 118 TSI - White

  5. #15
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    Feb 2013
    Location
    Melbourne, Australia
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    Quote Originally Posted by ted View Post
    Great, thanks for being my guinea pig!! Look forward to hearing how it goes...any indication on shipping times?

    I was going to email them about alternate shipping options to try and bring the cost down a bit. Not holding my breath.
    I got a email yesterday from Deliver Plus (Worldwide Parcel Delivery Services | Business courier | Deliver Plus Ltd) with a tracking number. Looking up the number does not yet show an ETA, but shows that it is using their Silver Plus service. I will keep you updated.

  6. #16
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    Feb 2013
    Location
    Melbourne, Australia
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    Quote Originally Posted by davo View Post
    I got a email yesterday from Deliver Plus (Worldwide Parcel Delivery Services | Business courier | Deliver Plus Ltd) with a tracking number. Looking up the number does not yet show an ETA, but shows that it is using their Silver Plus service. I will keep you updated.
    Here is an update, with a warning for anyone who is considering purchasing a bumper protector or other items from unqshop.com:

    DeliverPlus tracking is still, after 10 days, showing that the item has not been dispatched. My order history on unqshop.com says that the item has been sent. I have tried contacting unqshop to clarify the situation several times via the contact form on their website. I have not had any response from them. I have just now attempted to create a dispute case with PayPal to try to get a response. After creating the dispute case, PayPal displayed the message "Your seller is currently unable to respond to this dispute" and asked if I wanted to escalate it immediately to a claim, which I did as this was the only option other than cancelling the dispute. My understanding is that this occurs if the seller's PayPal account has been suspended or if there have been previous issues with them.

    So, it looks like I'm about to find out how well PayPal's claim resolution works. I would strongly suggest that anyone considering doing business with unqshop.com use extreme caution. It's possible that this is all just a misunderstanding, but I'm not hopeful.

  7. #17
    Join Date
    Dec 2011
    Location
    Pacific Paradise QLD
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    Quote Originally Posted by davo View Post
    Here is an update, with a warning for anyone who is considering purchasing a bumper protector or other items from unqshop.com:

    DeliverPlus tracking is still, after 10 days, showing that the item has not been dispatched. My order history on unqshop.com says that the item has been sent. I have tried contacting unqshop to clarify the situation several times via the contact form on their website. I have not had any response from them. I have just now attempted to create a dispute case with PayPal to try to get a response. After creating the dispute case, PayPal displayed the message "Your seller is currently unable to respond to this dispute" and asked if I wanted to escalate it immediately to a claim, which I did as this was the only option other than cancelling the dispute. My understanding is that this occurs if the seller's PayPal account has been suspended or if there have been previous issues with them.

    So, it looks like I'm about to find out how well PayPal's claim resolution works. I would strongly suggest that anyone considering doing business with unqshop.com use extreme caution. It's possible that this is all just a misunderstanding, but I'm not hopeful.
    Have done disputes through Paypal and have got a satisfactory conclusion.

    However in your case it could be the shipping firm has not updated the status of the shipment.

    Have had several items with tracking supposedly still in transit when I have been using them for a day or so.
    2021 Kamiq LE 110 , Moon White, BV cameras F & B
    Mamba Ebike to replace Tiguan

  8. #18
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    Feb 2013
    Location
    Melbourne, Australia
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    Quote Originally Posted by Hillbilly View Post
    However in your case it could be the shipping firm has not updated the status of the shipment..
    I'm hoping that's all it is, however I'm not optimistic. I did check with the shipping firm a few days ago and they confirmed at that stage that the item had not been dispatched. I've just sent them another query. What's really got me worried is the unresponsiveness of the seller and the fact that PayPal wanted to immediately escalate my case from a dispute to a claim.

  9. #19
    Join Date
    Feb 2013
    Location
    Melbourne, Australia
    Posts
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    I have finally got a response from the seller: a one-sentence email saying that the package was sent with DHL, not DeliverPlus. No explanation for the change and no tracking number provided. PayPal is still showing the DeliverPlus number and DeliverPlus have confirmed that they have definitely not picked up the package. I have asked the seller for a DHL tracking number or other proof that the package has been sent. I'll keep the case with PayPal open until I either get that or the package is actually delivered.

  10. #20
    Join Date
    Dec 2011
    Location
    Pacific Paradise QLD
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    Users Country Flag

    Quote Originally Posted by davo View Post
    I have finally got a response from the seller: a one-sentence email saying that the package was sent with DHL, not DeliverPlus. No explanation for the change and no tracking number provided. PayPal is still showing the DeliverPlus number and DeliverPlus have confirmed that they have definitely not picked up the package. I have asked the seller for a DHL tracking number or other proof that the package has been sent. I'll keep the case with PayPal open until I either get that or the package is actually delivered.
    Just do the dispute with Paypal and get your money back. The article never arrived Did it No Never saw it LOL
    2021 Kamiq LE 110 , Moon White, BV cameras F & B
    Mamba Ebike to replace Tiguan

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