Pendulum Mount bushing - non factory

[kamold]

Yeah it's an OEM part.
But the bolt that's holding it in doesn't look original. They don't have any stamping on the face of the bolt normally.
Maybe someone has used a shorter bolt and torqued it up so that it's pulled the insert up and through the subframe?
Would think it would be pretty easy to just get the correct OEM bolt, remove the existing one and get the insert back to the flush correct position and re-torque the bolt.

[nermal]

There also appear to be some marks on the subframe, bushing and bolt... I wonder if someone jacked it up by the pendulum mount and popped the bushing up out of the subframe?

[Lucas_R]

Looks original to me, as someone else stated, it has all of the VW AG markings as well as a manufacturing date of 2018.

[dubrav]

Thank you all for weighing in on this , i was told by dealership manager that they will have a talk tomorrow about this , lets see what they gonna come back with .
I've been thinking if i should even get them to look at the car again with all the bs they came up with , i'm just thinking of contacting a local VW specialist ans ask them to fix it , at least these guys have their heart in what they doing

[dubrav]

So , they withdrew their comment that its non factory , they said it may be factory fitted bush. But now they said because of the markings on the metal they cannot cover it .
I do not have issues with putting a blame back on me if there is evidence of it , i know that i did use a jack once to lift the car but i cannot remember where i jacked it up so i will take it on me , but all the crap about non factory part , story about aftermarket "software" that controls suspension module which caused shocks to fail , and then replacement of one of the shocks after i asked for a proof and of course they had nothing , to blaming me for wasting 7 hrs of senior technician time and not even saying sorry , "we screwed up and miss diagnosed it " is just showing what the dealerships are like and that they do not care about you as a customer ,\, no wonder a lot of people are servicing their cars elsewhere .
Thanks Castle Hill VW for treating me like sh.. , you lost me as a customer

Thank you all for your input on this , i do believe now that the bushing is pushed through as Nermal mentioned it , it was either me or the local mobile mechanic who does the oil change .
Now i need to find someone to pop this back in or replace it if needed as i do not think that this is DIY job

[Lucas_R]

If you are in the Castle Hill area then take it to either Eurowerke or German Performance Garage to be fixed - both these places are in Castle Hill.

[Vedi]

I had issues with Denlo Volkswagen servicing at Parramatta, switched to an independent pretty quickly.

Parramatta Vehicle Services and Carbon Autohaus are another two great mechanics in your area I can vouch for.

Exoticars also have a good reputation but I have not used them.

[dubrav]

I'm in Liverpool area, there's Pacortech near by that i used for DSG service , they seemed knowledgeable and i have heard good things about them , i will contact them and see if they can fix this for me .

[nermal]

I'm in Liverpool area, there's Pacortech near by that i used for DSG service , they seemed knowledgeable and i have heard good things about them , i will contact them and see if they can fix this for me .

I believe it requires removing the subframe and then re-pressing the bushing/mount back in using a press.. I looked at replacing mine with uprated solid mounts from 034 and their web page explains some installation details - Dogbone Mount Pair, Street Density, Volkswagen & Audi MQB And MQB EVO .. I ended up going with the RacingLine (upper+lower) insert, as installation was simpler (cheaper).

INSTALLATION:
Installation of these mounts requires removal of the front subrame and the use of a press to remove and replace the dogbone mounts. For this reason, we recommend taking your vehicle to a reputable Audi/Volkswagen specialist for installation.

FYI - having just an upper or lower insert can cause uneven force, resulting in a failed mount... that's why I asked earlier if you'd had a single insert at some point.




Edit: as JustCruisn said, you'll want to replace all of the stretch bolts while the subframe is out. Also a good time to get an alignment/collar kit!

[JustCruisn]

I've done the mount on a MK5, it is the same design.
The subframe comes out, onto the bench. Cut both top & bottom mounts out, press in the new ones.
Lots of new bolts required. Then a wheel alignment.