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We have Australian Consumer Law. At face value, I would suggest that you are entitled to a new vehicle if you choose. Contact your local consumer affairs agency. Consumer laws in Australia - which have been enacted at the federal level - are very good. Many consumers unfortunately are not aware of the protections available or how to achieve them.
ACCC website will help get you started. What you have described appears to be a “major failure”. That is a key phrase which you may wish to look further into….
Again, I suggest you contact your local (state/territory) consumer protection agency.
Last edited by doc_777; 30-05-2023 at 08:40 PM.
Cheers
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