Third-Party Mechanic Services and Dealership Warranty

[VWBOUI]

Hi guys,

Ideally, we do not have to service the car through VW dealerships to be covered under the new car warranties. However, chances are dealerships will find excuses to refuse to fix any problem under warranty.

From what I heard, VW has gotten rid of the logbooks (I did not get one from dealership either) and I do not think the service records can be saved in the infotainment system like BMW. Anyone know if there is a proven way to service the car through a third-party mechanic workshops but still keep the new car warranty? And do anyone have any experience on going through 3rd-part mechanic and still fix things under warranty?

Appreciate the help.