Group Buy / EOI new generation DNS head units (RNS-510 alternative)

[Fatherless One]

I must say Sandy, you are handling this brilliantly.

It's obviously as stressful for you as it is for the early adopters but you're handling it very professionally given how long an ordeal it's been.

It does sound like there's light at the end of the tunnel.

[LD_mart]

Everything seems to be making good progress. Obviously sitting back and watching but it seems like most the problems are getting fixed so hopefully everyone is still staying the group buy for you

[cpkk]

Pretty happy with the seeking through large mp3s speed now, it skips straight to it (even if you skipped 1.5 hours in from the start) and the screen is pretty response.

Is there something you changed to fix this? I still have this issue with mine and only a very slight improvement since the firmware update.

Also as others have mentioned, there's definitely an issue with SD playback. Also it doesn't to get along with navigation where one or the other will screw up when run simultaneously. I would either get extreme slowdown in unit controls, stuttering music, navigation lag/lockups etc.

[moda]

Is there something you changed to fix this? I still have this issue with mine and only a very slight improvement since the firmware update.

Also as others have mentioned, there's definitely an issue with SD playback. Also it doesn't to get along with navigation where one or the other will screw up when run simultaneously. I would either get extreme slowdown in unit controls, stuttering music, navigation lag/lockups etc.

Strangely no. Large mp3s skip through quickly, flacs load quickly (though there still is a gap, it's not gapless yet), no stuttering/lockups etc.

I haven't done anything beside the flash last week.

Id say part of it is card speed related, because it needs the speed to quickly load a large file (I'm using Sandisk 45mbs cards, use them in my gopro).

There still are issues, though.... not resuming, pausing in reverse, not resuming if you go straight into reverse etc, but yea.

[Goobz]

I'm still waiting on the new firmware, I should get it early next week.

Audiosources has located the cause of the white screen fault, apparently one of the resistors on the motherboard did not like low temperatures. It's been fixed in the production unit. They are still investigating the memory and monsun.exe fault. It's a bit hard because the software engineer says he has not been able to replicate the problem. Also, monsun.exe is simply the SD playback program, so the fact that this program is crashing doesn't really help with tracking down the cause. Woweriux you said you can pretty much replicate it on demand, could you please explain how and if it's connected to a certain file / file type etc being played in SD mode?

In summary, if you get excessive noise / static in the BT interface or the white screen error, these are likely hardware faults. I need to confirm availability with Audiosources but you will be able to exchange your faulty unit for the final production units. I will cover half of the return shipping for international orders and all of the return shipping for local Australian orders. The replacement unit shipping will be free per the standard warranty.

+1 to what has been said so far Sandy. You are handling this superbly!

Further to the BT static you mentioned, can you clarify exactly what you mean here because mine has a definite static whine in the background that is quite prominent when playback is stopped or there is a pause in the music in BT mode. Its especially annoying when listening to a podcast or something where its just people talking. Also the BT sound quality is really bad. The sound is really flat and the highs(cymbals etc.) also come out all crackly and distorted to which is quite annoying as well. Is this what you mean or is this problem merely a firmware tuning issue?

Further to the memory issue I too can replicate it on demand. All I need to do is load the SD program and start music playing. Then I load the Nav program and just go to the map. Within a few seconds the music playback will begin to stutter severely. If I then shutdown the iGo the music goes back to normal. Occasionally that msg will pop up and the unit will totally freeze before I can shut down iGo.

I hope this helps.

[woweriux]

Yeah, another way to replicate is to start listening to music from the SD card, then turn on navigation, set a destination and then go. Once on your way, switch back to the SD card while the navigation is going on in the background. The memory error will come up after a couple songs or if your press next song a few times.

Sent from my SAMSUNG-SGH-I747 using Tapatalk

[Mister Jim Lahey]

Okay, so this machine is an unmitigated disaster with no sign of ever being stable. I feel sorry for anyone with one.

Those of you who've been sitting out: what are you looking at now?

[moda]

I'm still waiting on the new firmware, I should get it early next week.

Audiosources has located the cause of the white screen fault, apparently one of the resistors on the motherboard did not like low temperatures. It's been fixed in the production unit. They are still investigating the memory and monsun.exe fault. It's a bit hard because the software engineer says he has not been able to replicate the problem. Also, monsun.exe is simply the SD playback program, so the fact that this program is crashing doesn't really help with tracking down the cause. Woweriux you said you can pretty much replicate it on demand, could you please explain how and if it's connected to a certain file / file type etc being played in SD mode?

In summary, if you get excessive noise / static in the BT interface or the white screen error, these are likely hardware faults. I need to confirm availability with Audiosources but you will be able to exchange your faulty unit for the final production units. I will cover half of the return shipping for international orders and all of the return shipping for local Australian orders. The replacement unit shipping will be free per the standard warranty.

I havent had the SD stutter/crashing issues (since updating the firmware) nor white screen issues, but my BT isn't the best. It's better than my last chinese unit, but music playback still has the funny sound that Goobz is talking about. Enough to warrant a replacement?

Keen to see the new firmware, and yea, agreed with the others, +1 to the way you're handling it all Sandy

Okay, so this machine is an unmitigated disaster with no sign of ever being stable. I feel sorry for anyone with one.

Those of you who've been sitting out: what are you looking at now?

What are you basing that on?

From where i'm sitting, with a unit in my hands, it's stable. Yes there are still minor bugs, but it's stable and usable. As I keep saying, I wouldn't call it release ready, yet, though. Play the waiting game.

Those that are having the more serious issues (white screen etc) Sandy has said are hardware issues and they will be sorted.

Certainly not an 'unmitigated disaster' from where i'm sitting.

It's more an issue of AS being ambitious with it's software development. Each firmware version will fix issues and make it more and more stable, it just needs time.

[Mister Jim Lahey]

From where i'm sitting, with a unit in my hands, it's stable. Yes there are still minor bugs, but it's stable and usable. As I keep saying, I wouldn't call it release ready, yet, though. Play the waiting game.

Those that are having the more serious issues (white screen etc) Sandy has said are hardware issues and they will be sorted.

Certainly not an 'unmitigated disaster' from where i'm sitting.

It's more an issue of AS being ambitious with it's software development. Each firmware version will fix issues and make it more and more stable, it just needs time.

Oh come on: how much more time? If it weren't a cheap Chinese knockoff you wouldn't put up with this level of issues from any other consumer device. Reading through this thread - other than comments from the vendor - it sounds like a pile of flaky junk.

If you're so confident in it, how about running us up a video demonstration of its features, and in the interest of honesty, declare upfront any issues including random crashes?

[moda]

Oh come on: how much more time? If it weren't a cheap Chinese knockoff you wouldn't put up with this level of issues from any other consumer device. Reading through this thread - other than comments from the vendor - it sounds like a pile of flaky junk.

If you're so confident in it, how about running us up a video demonstration of its features, and in the interest of honesty, declare upfront any issues including random crashes?

3 months? Software development doesn't happen overnight, you know. They're a foreign company, probably with limited resources (being a small company), you have to expect these things. The cheap chinese units all run the same software, that's why they can pump them out quickly. AS is rewriting the OS for the DNS. Takes time. It takes Apple 12months+ to develop a new version of iOS, and they have thousands of people working for them and billions of dollars behind it.

I'd take a video and upload it, but i'm using my phone as internet while i'm away, so I have limited data.

I haven't had *any* random crashes since updating to the current firmware. From what the others have said, it seems to me that their crashes come from the hardware fault (as Sandy said yesterday).