Water Pump class action

[passat123]

Which workshop completed the replacement?

[lenny555]

Which workshop completed the replacement?

Cruise automotive

[LaNOS]

Gday

Ive contacted a legal firm who may be interested in fighting the ongoing water pump issue that we have in the Golf, is there anyone in this group that has had to replace the water pump in their Tiguan at their cost?

Yes I have, I believe I've done two or three waterpumps for the life of the vehicle and definitely at least once of them was out of warranty!

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[lenny555]

Update from lawyers saying they had a good sign ups so they are taking it further and starting their investigations. If you haven't already signed up have a go. If you did you should have received an email from them.

[MY23ATECAVZx]

Hello All. I have a My23 Cupra Ateca VZx with the VW EA888.4 & after 27,000km, the dealership has informed me that the thermostat housing is leaking. They said we will order the part in & fit it under warranty. My comment was why would you fit the same part that has failed in just 2 years. Then I thought dopey me, they don't care b/c in another 2 years my extended warranty will be up & the replacement cost will be on me. So that got me looking into approved non genuine part that works. I am an engineer & I see that the most common issue is thermal expansion & contraction of the plastic housing. It's engineering design 101 to ensure materials are fit for purpose & plastic is not fit for purpose with such large temperature changes experienced by an engine cooling system. After watching a few vids on VW & Renault & 'Dieselgate' I'm not sure customer satisfaction is a key driver for the dealers. My experience during my Cupra servicing at Cupra approved Cupra/Audi/VW dealer was that they would not know a car engine from a toaster. So does anyone know if VW have approved any non genuine water pumps /thermostats. Cheers

[Sharkie]

For the MK6 (EA888.2), a full metal waterpump is available (aftermarket only of course), for the EA888.3 and EA888.4, alas nobody has produced a full metal one.

Trust me, a lot of us here have been searching for them. I have a look every so often.

BTW, there is no such thing as an approved non-genuine part. Lots of non-genuine parts around (some of them better than OEM) but none are approved by VAG for fitment to 1 of their cars.

[MY23ATECAVZx]

Thanks Sharkie. A bit of tongue in cheek from me concerning the approved non genuine parts. A contradiction of terms really. VW would have produced hundreds of thousands of plastic water pumps & thermostat housings as spare parts with the knowledge of the faults & need to ensure these are get used up. Real disappointing to see VW that had such a great reputation self-destroy its reputation. Its not that the faults exist, its the denial & roadblocks that VW put up that really irritates & makes me want to take it further. Then again, you see this with most car companies that release cars with known inherent faults , deny, deny, deny & use their customers & their money as a form of R&D. I've signed up to the class action b/c 'it's the vibe' & that it looks like the only way they get the hint is by some financial penalty.