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Thread: Vw is replacing my tiguan 2017 after 2 year for free

  1. #1
    Join Date
    Oct 2019
    Location
    Nsw
    Posts
    2

    Vw is replacing my tiguan 2017 after 2 year for free

    Hi
    I have a strange post and wanted to see if this has happened to anyone else
    I bought my new tig in 2017 and few months in gearbox has failed, it took a long time to have it fixed by vw and at a time i wrote and asked for a replacement car but soon after they replaced the gearbox and that was it
    Now 2 years later I get a call advising they should have replaced my car then but are doing it now???

    has anyone ever had something similar happen?

  2. #2
    Join Date
    May 2007
    Location
    Brisbane, QLD
    Posts
    1,779
    Users Country Flag
    Interesting post. Keen to see what happens next...
    MY18 VW Passat Alltrack Wolfsburg Edition + Panoramic Sunroof + some extra goodies... (Pure White)
    MY17 ŠKODA Superb 206TSI 4x4 + Sunroof + Tech Pack + Comfort Pack + some extra goodies... (Moon White)

  3. #3
    Join Date
    Jul 2017
    Location
    Sydney
    Posts
    190
    Users Country Flag
    I am also interested in this , as having also issues with DSG and Gear bevel box and some other issues connected with drivetrain since car I received new .
    Asked numerous time VW Head office for replacement Gearbox and bevel box or car to be replaced as I had enough mocking around with issue for last 2 years .VW don't want to change even gearbox with new ,very arrogant and ignorant just buying time and waiting I give up and VW warranty to expire . Now booked again for service , if they don't replace gearbox and gear bevel box this time I will take case with all documented evidence to court and ask for only new car replacement only .

  4. #4
    I am also interested in this, as you guys saw on in the Tiguan Australia FB page, I've unlocked a new CEL lol... I had a gearbox malfunction come up.

    But after letting the car cool down, it's now gone.
    Daily 2018 Tiguan MK2 Sportline (Drag & Drop Tune, 12.9s @ 108mph)
    Weekend/Track 1996 Skyline R33 GTS-t Stage 99 (Built Motor, GTX3576 Gen 2, 407rwkW) [Build Thread]

    www.nhbautomotive.com.au

  5. #5
    Daily 2018 Tiguan MK2 Sportline (Drag & Drop Tune, 12.9s @ 108mph)
    Weekend/Track 1996 Skyline R33 GTS-t Stage 99 (Built Motor, GTX3576 Gen 2, 407rwkW) [Build Thread]

    www.nhbautomotive.com.au

  6. #6
    Join Date
    Feb 2017
    Location
    Geelong, Vic
    Posts
    10
    bloody hell
    2018 tiguan 162 DAP

  7. #7
    There is a definate defect within the DQ500 on Tiguan which VW are not disclosing. Only now that many are out in the field is this problem becoming more evident.

    My wife and I have been legally fighting VW in the UK since August 2017 and continue to do so, VW are really trying to avoid this DSG issue coming out as it will result in a recall and £millions in compensation being paid out.

    My wifes Tiguan R-Line has not been driven for over 2 years whilst our dispute with VW ensues......the legal fight continues!!

  8. #8
    Join Date
    May 2010
    Location
    Sydney
    Posts
    1,333
    Users Country Flag
    Had my gearbox replaced.. car is so much smoother and nicer to drive with respect to power and gear changes.

    It's still omitting some real loud creaking and groaning when putting load on the car diagnally like when coming out or into a driveway.

    Feels like sound is coming from the struts or maybe the CVs but CVs are apparently ok.

    Mine was a 17 as well
    2010 MY11 GOLF R - 5DR | DSG | RISING BLUE | DYNAUDIO + ACC + BLUETOOTH + 19s + RNS510 |

    2017 MY17 TIGUAN HIGHLINE - 5DR | DSG | PEARL BLACK | SUNROOF + DAP |

  9. #9
    Join Date
    Dec 2010
    Location
    Helensburgh
    Posts
    1,336
    Quote Originally Posted by Botchie View Post
    Hi
    I have a strange post and wanted to see if this has happened to anyone else
    I bought my new tig in 2017 and few months in gearbox has failed, it took a long time to have it fixed by vw and at a time i wrote and asked for a replacement car but soon after they replaced the gearbox and that was it
    Now 2 years later I get a call advising they should have replaced my car then but are doing it now???

    has anyone ever had something similar happen?
    Did this happen?

  10. #10
    Join Date
    Mar 2019
    Location
    Melbourne
    Posts
    36
    Users Country Flag

    Quote Originally Posted by Ozsko View Post
    Did this happen?
    all signs point to no....

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