VW's are probably more reliable than most other brands. Not the best there is, but be near the top from my perspective. Sometimes you are just unlucky with a car and that could happen with any brand such as what could be your case ironman.
My current 3 VWs have not been back to the dealerships ever since I bought them. Not for a service and not for any issues at all. The Amarok (now 6 years old) has had 2 issues since it ran out of warranty 3 years ago, 1 door lock stopped working (common issue on the Amarok apparently) and the window washer pump carked it (apparently also a common issue and not restricted to Amaroks).
During the last 10 years (with 5 new VWs bought during that time) only 1 had a single warranty issue. The Tiguan needed a new clutch after 2 years .... classed as manufacturing defect which driving style may or may not have hastened to failure.
Also during that time we did have a Hyundai needing an engine replacement under warranty and a Toyota RAV4 needing a fuel pump and a serious gearbox repair. Both supposedly "more reliable" brands than VW ..... and my oldest's 2year old Mazda CX-3 is needing a warranty repair (not too serious luckily) at the moment.
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