Vw is replacing my tiguan 2017 after 2 year for free

[VW Convert]

Did this happen?

The OP has made two posts, one to introduce himself then this one to which he has not replied despite visiting the forum since. I'm pretty sceptical to be honest, happy to be proven wrong but there's not much evidence to support the story at this point.

[REXman]

Sounds like rubbish. Dealer call you 2 years later to day you're getting after car. Ok.

[Ironman87]

Interested to know if this is true. I had a 2018 Rline, aka "The Lemon". Major gearbox issues- still unresolved, 4motion issue- (apparently loud crunching and rattling noises are normal), failed/leaking cooling system which immobilized the car- all in the first 6 months. Tried for a replacement with VWG and Dept Fair Trading and had no luck. Australian laws are too weak to protect the consumer.

[ethosguy]

FWIW, Ford replaced my Focus RS at 3yrs/40,000km after, say, 10 failed attempts to repair an engine oil leak initated when they replaced the incorrectly fitted Mustang head gasket. Repair attempts included complete redo of head gasket job. Cited ACCC Major failure - repair/replace at customer preference. Claim not contested at all. No (direct) cost to me. Delivered with 5yrs warranty, upgraded Performance Pack wheels/tyres, 12mths rego & full tank of petrol. Will have to refit window tint, driving lights at my cost. Quid pro quo - I accept without complaint.

[Ironman87]

I continue to hear of other manufacturers replacing faulty vehicles in good faith. In my extensive research I can only find a few examples of VW replacing vehicles where they were deemed unsafe or immobilised- usually after legal input. I seeked some independent legal advice- provided the vehicle is 'fit for purpose' i.e. its starts and you can drive it then the manufacturer has no obligation to replace regardless of ongoing mechanical issues. They tie you up in long service wait times and poor communication until you either give up, warranty passes or you dispose the vehicle. In my view- from what i can see- if VW replaced all faulty vehicles they would go out of business. I struggle to find many people who havent had at least some form of issue with their VW.

[Ozsko]

I struggle to find many people who havent had at least some form of issue with their VW.

I know you are trolling so won't bother addressing your post. 3 posts and you wrote the last sentence as a challenge.

[VW Convert]

I continue to hear of other manufacturers replacing faulty vehicles in good faith. In my extensive research I can only find a few examples of VW replacing vehicles where they were deemed unsafe or immobilised- usually after legal input. I seeked some independent legal advice- provided the vehicle is 'fit for purpose' i.e. its starts and you can drive it then the manufacturer has no obligation to replace regardless of ongoing mechanical issues. They tie you up in long service wait times and poor communication until you either give up, warranty passes or you dispose the vehicle. In my view- from what i can see- if VW replaced all faulty vehicles they would go out of business. I struggle to find many people who havent had at least some form of issue with their VW.

Care to post your documented extensive research material?

Every manufacturer produces a model that has a higher rate of warranty claims than average and the occasional specific vehicle that is just a dud, plenty of evidence on this page where VW has gone to great lengths to deal with issues well beyond warranty expiry in line with fit for purpose legislation.

I must be an exception to your research results, 3 new VWs since 2006 and nothing other than minor issues, in fact my current VW had zero warranty claims. It's now 5 1/2 years old, nothing other than routine servicing carried out, not even a light globe replaced.

[Hillbilly]

I struggle to find many people who havent had at least some form of issue with their VW.

And me who owns/ed 3 and apart from services havent had anything other than recalls done since Jan 2011.

Keep struggling and stop reading comics

[Simonr23]

I’m on my first and I have had issues. Most have been fixed (no thanks to the local dealers skill- although they’ve been friendly)

And if the remaining issues do truly turn out to be ‘characteristics’ rather than early signs of imminent failure, I’ll be happy enough.

I’d rather have a few things fail early on and the car then go on to have 5+ years of trouble-free usage, than the other way around.

This car hasn’t been a lot worse than my Mazda6. It’s been about the same as my fg falcon. Worse than Hyundai i45 and similar to my Citroen c5.

[Ironman87]

Care to post your documented extensive research material?

Every manufacturer produces a model that has a higher rate of warranty claims than average and the occasional specific vehicle that is just a dud, plenty of evidence on this page where VW has gone to great lengths to deal with issues well beyond warranty expiry in line with fit for purpose legislation.

I must be an exception to your research results, 3 new VWs since 2006 and nothing other than minor issues, in fact my current VW had zero warranty claims. It's now 5 1/2 years old, nothing other than routine servicing carried out, not even a light globe replaced.

Im sure you weren't captured in research but you are another VW owner who has had issues with their cars, although minor. I didn't come on here here to stir. I came to share an extremely poor, stressful and costly experience and hopeful no one else has to go through what i did with my car.