Quote Originally Posted by rees View Post
I had a similar issue with dry water etching on my new Tiguan (a few posts earlier in the thread). My car is the Habanero Orange so I could only see white spots, but under close inspection it did appear to show darker areas like this.

I noticed just after I had left the dealership, and took it back so they could fix it - it's never a good feeling to find these little defects, but hopefully they will sort it out for you.

I've heard of this happening to multiple people since, all (including myself) didn't notice under the pristine showroom lighting.

I really have to question whether the dealership prep guys even do their checks. It's frustrating, and I expect better from the dealers.


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Got my car back this afternoon and really happy. Was definitely something from the boat ride over, the dealers had the car clay barred which removed all the marks perfectly.

As an apology for not picking them up in the pre-delivery inspection they arranged for the car to get the Dura-Seal Paint Protection treatment applied free of charge which you got to be happy about. I know people have mixed opinions about this stuff but I was actually considering getting something done to help protect the paint on the car after this anyway. I had Dura-Seal on my old MK6 Golf and while it wasn't perfect it did make cleaning the car much easier and I can definitely feel a difference on the Tiguan with it applied, the paint feels so much smoother.

When they told me they were going to have the Dura-Seal done I asked about getting the stone chips fixed on the bonnet before getting it done. I had asked if they could do this when the paint chips on the door were fixed but unfortunately it didn't get done. Due to the size of the chips and the fact the stone/rock that hit the bonnet actually caused small dents they had to respray the whole bonnet. I have to the pay for the respray (not surprised with this and fully expected) but they managed it all for me, dropped the car to them Tuesday morning and picked it up this afternoon, and all the time they gave me a Tiguan 110TSI Highline to drive around in.

I know some of your guys over there have had some issues with your dealers but I would have no problems recommending Tristram European to anyone here in Auckland (or outside and happy to travel) looking to buy a VW or Skoda (when they start selling these in the next couple of month).

Great to be back in the R Line, was incredibly surprised about how nice the 1.4L 110TSI Highline was to drive but still nothing on the 162TSI.