Vehicle damage pre-delivery / delivery inspections

[Chocolate_Bear]

Wow! Thanks for the post. Will surely be giving mine a very detailed look before driving off with in May. Oh the wait!


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[TIG162R]

Sorry to hear about the scratches guys. I'll also be getting mine de-badged too....Does anyone know if its possible to not have that black face plate thing on the front bumper which the number plate is fixed to? I'm getting Euro plates & the front plate is small & that black face plate sticks out & looks **** imo...

[IsDon]

Sorry to hear about the scratches guys. I'll also be getting mine de-badged too....Does anyone know if its possible to not have that black face plate thing on the front bumper which the number plate is fixed to? I'm getting Euro plates & the front plate is small & that black face plate sticks out & looks **** imo...

You can get full sized front euro plates in NSW that perfectly fit the dimensions of the front bracket 520X110 front and back. Have a look here
https://www.myplates.com.au/products...t-brochure.pdf

[Brizzypom]

Sorry to hear about the scratches guys. I'll also be getting mine de-badged too....Does anyone know if its possible to not have that black face plate thing on the front bumper which the number plate is fixed to? I'm getting Euro plates & the front plate is small & that black face plate sticks out & looks **** imo...

Hi Tig162R
Refer to my post (#529) regarding measurements and details of the front number plate thing on the front

I have ordered/received my New Tiguan

... agree that it looks **** btw!

[TIG162R]

You can get full sized front euro plates in NSW that perfectly fit the dimensions of the front bracket 520X110 front and back. Have a look here
https://www.myplates.com.au/products...t-brochure.pdf

Hi Tig162R
Refer to my post (#529) regarding measurements and details of the front number plate thing on the front

I have ordered/received my New Tiguan

... agree that it looks **** btw!

Thanks fellas!

[NZ_GolfR]

Just a quick update, dropped my Tiguan off at the dealers today for them to sort out the paint chips on the door and they were really good about it, very apologetic about not picking it up before delivery. They are actually sending the car to a body shop to get properly fixed rather than just touching it up which I am surprised and happy about. As an added bonus they are also going to sort out the stone chips I got on the bonnet at the same time. Since it is getting done properly they will need the car for more than a day so will hopefully get it back tomorrow or Friday, in the meantime they have given me a brand new Golf with about 100km on the clock to use while they have mine.

[Eyes24]

Just a quick update, dropped my Tiguan off at the dealers today for them to sort out the paint chips on the door and they were really good about it, very apologetic about not picking it up before delivery. They are actually sending the car to a body shop to get properly fixed rather than just touching it up which I am surprised and happy about. As an added bonus they are also going to sort out the stone chips I got on the bonnet at the same time. Since it is getting done properly they will need the car for more than a day so will hopefully get it back tomorrow or Friday, in the meantime they have given me a brand new Golf with about 100km on the clock to use while they have mine.

Well for all those peoples saying VW has Bad customer service on whirlpool forum, this will show you not all have poor service.
That's awesome service.


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[Chocolate_Bear]

Just a quick update, dropped my Tiguan off at the dealers today for them to sort out the paint chips on the door and they were really good about it, very apologetic about not picking it up before delivery. They are actually sending the car to a body shop to get properly fixed rather than just touching it up which I am surprised and happy about. As an added bonus they are also going to sort out the stone chips I got on the bonnet at the same time. Since it is getting done properly they will need the car for more than a day so will hopefully get it back tomorrow or Friday, in the meantime they have given me a brand new Golf with about 100km on the clock to use while they have mine.

That's awesome news mate! Great service. Are they also sorting the wheel arch misalignment ?


Tiguan 162tsi rline (May 2017) - NSW, Northern Beaches

[NZ_GolfR]

Well for all those peoples saying VW has Bad customer service on whirlpool forum, this will show you not all have poor service.
That's awesome service.


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Yeah I have read all the posts on the Whirlpool forum and wondered if the all Australian VW dealers are crap or if that was just the place to complain. My dealer over here has been great to deal with, even replying to my emails when she was on her Christmas holidays (oh the joys of smartphones, there is no escaping work.) If I was treated like some of those people have been complaining about I would just take by business to one of the 2 other VW dealers here in Auckland.

[NZ_GolfR]

That's awesome news mate! Great service. Are they also sorting the wheel arch misalignment ?


Tiguan 162tsi rline (May 2017) - NSW, Northern Beaches

No, that wasn't me with the wheel arch misalignment it was one of the other members that had that. Mine was just the paint chips on the inside edge of the drivers door.