Hmmm tricky nothing really obvious stands out "cant see the wood for the trees"!
Only thing i can see is maybe the antenna not colour coded?
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Hmmm tricky nothing really obvious stands out "cant see the wood for the trees"!
Only thing i can see is maybe the antenna not colour coded?
only half funny but it was the christmas break they were thinking about as it was built in week 51 last yrQuote:
Originally Posted by dinot81
even our dealer missed it ... and me too :facepalm: .. until we were about to drive off and wife ask if there was supposed to have something on the sides ...
now we have to wait 2-3 weeks from Germany for the 2 pairs (both sides missing!) ... screws up our plan to bring the car for optic coating this friday as they coat the badges too and do photoshoot for their clients.
Meantime the car is still under 140kms on the clock sitting in the garage as we want it coat sealed first before driving around too much.
I rather have the car built 2-3 weeks later and receive a 2017 built car complete next month
These LOOK like what happened to an old, don't laugh, Mitsubishi Magna I bought, brand new. Caused by filings that landed on the bumper bars from where the dealer drilled into the bodywork to fit the rego plates. Filings then caused surface rust on the bumpers' surface.Quote:
Originally Posted by NZ_GolfR
I KNOW this thread was created to discuss defects and their solutions, but, honestly, some of these defects simply should have been picked up well before the cars got into the hands of their owners. The dealers must be blind. I also KNOW pre delivery is NOT to be confused with Delivery Charges, but given you guys, and me when I buy a car, generally pay some form of delivery fee, I'd be after a refund for some of these cars' delivery charges. The dealers are simply NOT doing their jobs in getting the cars to the owners in a fit and proper state, so why pay them for the "privilege "?
I actually don't mind it without the badgeQuote:
Originally Posted by VWVY
hehee...you don't mind me to have yours then?Quote:
Originally Posted by Edkhor
.... but seriously ... i'm not really joking
As far as damage and problems go I'm finding this thread quite heartening. We're many months from receiving our new Tiguan (ordered last week) but it seems that despite some things being missed during pre-delivery, the dealers have all come to the party and made good without any fuss. And they've been hard-to-spot, minor problems to begin with.
Not at all the experience I had with my last new car (not a Volkswagen). There were some serious, obvious defects that were not noticed and some of them took a lot of argument to resolve.
People make mistakes; it's how they're dealt with that distinguishes them and the brand.
Hi Everyone,
I picked up my new Tiguan 162TSI R-Line with DAP and Sunroof a few days ago and am very disappointed with the quality of the workmanship with respect to the slight but noticeable misalignment of body panels and trims across various parts of the vehicle, noticeable by both touch and also by eye, in some cases.
For example, the stainless steel metallic trims above the front and rear doors on both sides of the vehicle don't form a straight line, and are not only misaligned along the curve of the top of the windows, but also they are set at different depths. This to me doesn't look, and feel right, and is certainly not in keeping with VW quality that I expect. I have attached some photos of the defects.
After several managers at the dealership came to inspect it, their conclusion was that there is nothing that can be done as it is a robot assembled mass produced car, and not hand assembled. The other point they made is that if an attempt is made to re-align those panels, other symmetry in the body panel alignment will be thrown out. Anyhow, the sales consultant is going to provide me with the customer service contact number for VW Australia, but overall I am not satisfied at the overall build quality.
Has anyone else experienced similar quality issues with the panels on the new Tiguan? I am interested to hear if these anomalies are consistent across other Tiguans.
Looking forward to your comments and feedback.
Attachment 29706 Attachment 29706Attachment 29706
Attachment 29704Attachment 29705Attachment 29700
To be honest, I've seen these symmetry and alignment inconsistencies with Mercedes as well. Not sure what you can do...
Having actually worked on and supervised for many years that particular process of vehicle assembly in a local manufacturer i can tell you that is a lot of horse**** they are feeding you.Quote:
Originally Posted by spicyrambutan
There is no way that is acceptable for a car to leave the factory like that.
The tolerance for panel deviation is + or - 1.5MM for most mass production manufacturers and 0.5mm for higher end prestige .
As far as the adjustment and the throw out of alignment of other panels is correct,however the process should entail a full round the body alignment of all the bolt on parts including the trimms .
Body shell design allows for adjustments because as they say is a mass production automated production line.
Just remind them that you payed a premium for their top of the line product (for a Tiguan ).
Not that should make a difference in the quality you received anyway.
I hope that is not their standard and just an oversight that was missed in the factory and they come good for you.
I also hope mine doesn't come in the same condition cause i will blow a fuse.[emoji12]
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