Yeah I should be able to though I got mine through a different dealer I think. Was going to email the service manager at the dealer I got mine from to find out if they can do the software upgrade, also need to get them to look at a few errors have been getting, just haven't had a chance. Will do it over the weekend and see what they say.
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2017 162TSI R-Line Tiguan - Tungsten Silver | DAP | APR Stage 1 Build thread: https://goo.gl/YNgixR
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So.. just got off the phone with VWA and the customer service gent reiterated to me a number of times on the phone that TJA and ALG are not available on the MY17 or MY18 Tiguans. I told him he may want to check on the MY18 considering people are taking delivery of them now and ALG is enabled. He wanted to know who they were so they could contact them and 'fix' it.
The reason he kept stating why neither system were enabled in software was Australian roads are not of high enough quality to support it and down the track it may be reconsidered. He wouldn't put a date on this, just in the future.
He did say it had the necessary hardware, they had just not enabled these systems in the software.
I was pretty sure there are other VW cars coming with these features enabled, he did also say that no VW cars in Aus had TJA turned on for the same reason, bad roads.
So banging the head against the wall on this one, I know Ozsko has been petitioning hard. Have sent multiple emails, written to the MD of VWA, spoken on the phone and whilst the reasons have varied, the message has been the same the whole time.... 'NO'.
So we have to rely on the modders to get these systems enabled on our MY17 Tigs unless others take some time out of there day and speak up and be heard by VWA, with enough noise surely we can make a difference and they'll rethink there stance.
MY17 Tiguan 162 Highline | DAP | Rline | Pano Sunroof | Pure White
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MY18 Tiguan 162 Highline AllSpace | Sound & Vision | Sunroof | Blue Silk
Skoda are advertising TJA for the Aussie Kodiaq. It's in the online brochure.
At least you got an admission that the cars have the hardware to enable it which is more than I got so a high five there. We now need to get the information from another country and hopefully NZ can supply that. I find there refusal to acknowledge that TJA is going to be in the 2018 cars curious, has anyone taken delivery of one of those and can confirm or deny what they are saying. Their blunt refusal to talk about the other VW corporate products that have it fitted also is simply a tactic to kill any debate on the subject. Brickwalls have nothing on the people at VWA but they have now painted themselves into a corner by their own admission. I bet it would piss a few people off if they tell dealers to disable it as a recall or during a service.
Last edited by sunnynagi; 07-08-2017 at 12:09 PM. Reason: missed a word
Yeah it's a bit of an inconsistent message coming from VWA. Both use the same MQB platform and presumably hardware and software base. Apparently Aussie road quality is good enough for Skoda but not VW.
And yet, recent arrival MY18 Tiguan owners are being told it has it...and Adaptive Lane Assist (said to be a key component) is a visible option in the menu. I note that nobody has reported if it actually works yet, and the TheTig's comment below quoted VWA threatening to recall MY18 vehicles to have it disabled - that would be an interesting outcome
I suspect VWA customer service are just reading from a script. They haven't yet bothered to update their brochures and spec sheets for MY18 online even though they are delivering the new spec.
We'll find out soon enough when the new MY18 owners actually find time to test it over the next few days.
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