Tow Bar for the Tiguan

**Janus77** · 02-10-2018, 02:09 PM

I called the dealer I purchase the car from (with the dealer tow bar fitted) and was told they would need to replace the tow bar assembly to update the down weight to 200kg.
Have called the VW customer service line to ask for clarification, I struggle to see how the tow bar would not be sufficient. I had a suspension shop look and they said it looked just as strong as any other.

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**iDiesel** · 02-10-2018, 06:09 PM

Originally Posted by Chalnoth

I contacted VW Australia and got this repsonse.

"Thank you for contacting Volkswagen Australia.

In regards to your enquiry, it is correct that the MY19 Tiguan has an upgradedtow ball down weight of 200kg. This is also retrospective to Generation 2Tiguan's like yours. In order to meet the new compliance you will need to visita Dealership for the new labels and owner's supplement."

Great, I’ll get them to update to 5year warranty while they are at 😚

**Chalnoth** · 04-10-2018, 06:08 PM

Did you get a response from customer service?

**Janus77** · 04-10-2018, 06:11 PM

Not yet will post their response when I receive it.

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**MrSteve** · 04-10-2018, 07:51 PM

Does anyone know if Trailer Assist is available in Australia ?

**iDiesel** · 04-10-2018, 10:46 PM

Originally Posted by MrSteve

Does anyone know if Trailer Assist is available in Australia ?

Don’t think so

**Janus77** · 05-10-2018, 10:10 AM

Volkswagen have confirmed the 200kg, however they directed me to talk to a dealer for further clarification.

The VW factory tow bar assembly is made by Best Bars. As you can see it specifies a maximum 100kg tongue down load however this may be due to the VW car limit and now be representative of the tow assembly limit.
Am contacting best bar to check.

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**Janus77** · 05-10-2018, 12:11 PM

Ok the dealer advised that the factory tow bar is also updated to 200kg, so I don’t need a new tow bar assembly installed. There is meant to be an owners manual supplement and a new sticker. Am waiting to hear how I can obtain this from them.

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**Janus77** · 05-10-2018, 01:10 PM

The kit number for the owners handbook supplement and updated 200kg down load stickers is 5NATIGKITTB

The parts department I spoke to said the kits were showing as out of stock, however he was able to find each of the component items included in the kit separately.
The cost of the kit is $12.10.

Huzzah people!

Update: having the stickers installed tomorrow, dealer doing it for free.

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