Tiguan needs a new (under warranty) steering control arm

**Dan_3MPS** · 30-05-2018, 07:06 AM

Originally Posted by cameleon72

My Tiguan recently started developing exactly the same sound when turning steering left right ,most to hear when parking car but can hear sometime in bends when windows is open in slow speed . Similar sound as spring in gun is loaded over cog and clicking or like when pencil is clicked on off fast. I am wondering if this could be related if you washing constantly wheels and brakes/ callipers that water and cleaning liquid would remove grease from joint or pvc balls so it make such faint click click sound

A 'clicking' noise at slow speed when turning? Mine is doing the same thing. I thought it may have even been a CV joint, very similar sound.

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**anonymousmoose** · 30-05-2018, 11:57 AM

Mine wasn't clicking, it was creaking\grinding. The faint clicking I believe is normal. Or so the dealer says

**cameleon72** · 31-05-2018, 10:52 PM

Sorry for late reply still waiting to book now my 1 year service . I have lots of other issue to resolve on service .Will let you know how it goes after service .I don't know what could be this clicking faint noise described above , but I am sure I never catch pothole or done any rough drive with my car.
However I remember when picking my new car from Dealer i notice big walnut size swallow on front tyre I was very surprised car had 39km and new not registered. They do have replaced me new tyre ,but if someone before me maybe had some rough drive and hitting pothole don't realy know

**twyat1** · 19-08-2018, 06:46 PM

Originally Posted by cameleon72

My Tiguan recently started developing exactly the same sound when turning steering left right ,most to hear when parking car but can hear sometime in bends when windows is open in slow speed . Similar sound as spring in gun is loaded over cog and clicking or like when pencil is clicked on off fast. I am wondering if this could be related if you washing constantly wheels and brakes/ callipers that water and cleaning liquid would remove grease from joint or pvc balls so it make such faint click click sound

Have you spoken to the dealer about this by any chance?

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**Dose Pipe Sutututu** · 20-08-2018, 08:37 AM

I have had the same issue since I got mine too, but only when I roll out of the driveway.

The Tiggy is reversed into the garage each time it is used over a small 4cm hump (concrete to paver join).

The sound can be best described as a spring not being seated correctly on the shock absorber seat, similar to when you lower a car and when a helper spring isn't used to take up the shock droop.

Will advise the service department when the car goes in for it's 3000km check up.

Let's see if I get flagged all the times I've used LC lol.

**cameleon72** · 22-08-2018, 04:16 PM

Hello
yes I did when done 12mth. service. Diagnose and report job fom Dealer 12 mth. service regarding steering clicking noise is both front Wheel bearing faulty and need replacement. I never driven hard my car or hit any pothole, nursed car like baby, this car even was not driven on rain and most km is on highway night drive . This is all indicate why I have received brand new car with one front tyre swollen nut size bump ball on it .

When I connect all dots this indicate that Dealer had someone before me driven this car as test drive or pre delivery ppl and hit some huge pothole or driven straight into kerb to make 4cm size swollen ball tyre and obvious damaged also wheel bearing ( I went 2x times to Tyre shop to balance tyre as noticed some strange tumbling noise but balance was right) .

Anyway this Is not fixed yet as we fight same more issue with car to resolve in packet. Will need to fight sue VW with help of ACCC as more serious problem with car is rattle and clicking noise from transmission /differential we had since car first day.
For this problem I was find that Gear transfer Bevel box is faulty leaking oil since new now ( making also inside faint grinding noise at low engine rpm most noticeable).
We want VW replace and install brand new transfer Gear Bevel box but they want to tricks us to save money just to replace seal on it and refill oil. But from car factory built date till now driving it in this faulty condition and without full oil inside now probably has heavy wearing on gears sprockets and internal parts. So I cant accept this, instead to enjoy my new car I went pulling my hear and losing my nerves. This is minimum what VW can do for us after selling us factory faulty lemon car .
This is main big issue for us since car first day come home which driving me crazy every day and make my car drive like broken truck

**FastMitch** · 15-09-2018, 02:05 PM

Originally Posted by anonymousmoose

My Tiguan needs a new (under warranty) steering control arm (or something like that). Makes a soft creaking noise when turning the wheel.

The creaking noise is ever so faint and hard to hear when music/radio is on. Actually heard it on way the dealer for its 1000km checkup.

Just posting it out there for all you folks to do some testing and if at all its making a noise, take it in.

Would this new undertaking from the ACCC have helped you ?

VW Australia to offer refunds, replacements for 'major defects'