So this happened (hail)

[Beowulf]

My Tiguan was hit in the Canberra hail storm on the 20 jan 2020. Still waiting for assessment to see what happens. The insurer has been frustratingly useless.

Broke both windscreen spreyer



Smashed the mirror and blind spot monitoring














Fuel door or surround is bent so door pops open


Some photos of what I saw on the day

[Simonr23]

Holy crap.

Paint stood up well. The panels took a beating!

With the pillars being dented, that’ll be a write off- surely?

[tigger73]

Yes I'd expect this one to be written off. Seen others in a similar condition and they were a complete write-off/replacement.

I'd be onto your insurance company to make the assessment/decision. Should be a pretty straight forward one.

[Beowulf]

Holy crap.

Paint stood up well. The panels took a beating!

With the pillars being dented, that’ll be a write off- surely?

Most of the places where there is an angle and was hit the paint flakes off or is cracked.

[tigger73]

When did the car get assessed? I'm not sure why it's taken them so long to be honest - should be pretty straight forward one I would have thought.

Do you have new for old policy?

[Beowulf]

Yes I'd expect this one to be written off. Seen others in a similar condition and they were a complete write-off/replacement.

I'd be onto your insurance company to make the assessment/decision. Should be a pretty straight forward one.

There have been people I work with that have A pillar damage the assessor is saying they will just laser the “skin” off and roof off and replace. Though admittedly these are on sub 6 month old cars so suspect anything to get out of new for old.

With the roof, a pillar, electrical and water damage I do hope they do write it off, will be sad though been loving the tig. Trying not to get my hopes up that they do.

Oh don’t worry I have been chasing the insurance people, car finally got towed Sunday night. This after being told 3 different things in a week now on a fourth .

Could be worse at least it was a car and not the house.

[Simonr23]

I’ve worked with too many car repair companies to trust the quality of work that’s needed to repair a car with this damage.

I hope you either get a great repairer (your choice- not insurers) or its written off.

Sadly, most insurers and their ‘buddy’ repairers do a **** job and then live off the fact that they can mess customers around with procedures- rather than do it right first time and/or properly rectifying issues, as they’re brought up by the car owners. Saves them both money. No ****s given about professionalism and customer satisfaction.

If it’s repaired, be prepared to be 1000000% anal retentive before picking the car up and write to your insurer on EVERY little thing that you find wrong.

Be prepared to take your car back numerous times, to the repairer- after pickup



Good luck.

[MickyD]

I would be AMAZED if that’s not written off.

[agonza]

Sad to see your Tiggy in such a state.
Both my cars were affected in the canberra storm.
Missus Skoda RS got smashed and most likely a writeoff (she is more than unhappy) - took two weeks to tow.
My tig is being fixed (pov pack 125tsi) ... most panels dented but the assessor reckons it is a fixer.
I might be able to convince the missus to convert from skoda to a new tig ... but mkt in canberra is going to be quite lively over the next few months due to all the apparent write-offs!

[iDiesel]

Shame to se the carnage mate!
Looks almost exactly like my Allspace - same accessories and all - almost like I was looking at my own car...shudder

Anyway, hope they write it off, and you get to replace sooner rather than later.

Could be worse at least it was a car and not the house.

BTW, I see you have solar panels on the house - have you been up on the roof to check you don't have any damaged panels?
We've has a few at work needing replacement due to hailstorms...