My Tiguan has arrived and this is my experience so far

[ClassicAU]

Apparently will be an option on the MY19 Tiguans called ‘Sound and Vision’ pack which includes the Active Info Display and Dynaudio.

Excellent! Will need to speak to my local dealer soon then!

[TheTig]

Picked up our Allspace tonight, haven't driven it yet as it's the wife's car. However noticed a few things on the way home from the dealership.

- Seems quieter in the cabin than my Tig with less wind noise, mine seems to come from the mirrors.
- Noticed on the way home the Infotainment screen has a line down it, only saw it on a menu with lots of grey background once we'd left the dealership
- Ride is very nice, the extra length and 19" rims softens the ride quite noticeably, but then again I'm in Sports mode 100% of the time in my IS38 modded Tig.
- Like the Dynaudio, really appreciates high bit rate music via Spotify Premium, sound is nice and crisp with good base from the sub. Comparing to my regular Tig with the Pioneer WS-610 I couldn't really pick a big difference. If anything the Pioneer sub gives better base at this point. I do expect the sound in the Allspace to improve once the speakers wear in/loosen up a bit, but not sure if it's massively better than the regular sound system.
- Like the Blue silk color, looks very smart.
- Dealership could have done a better job on cleaning the car, found a reasonable amount of sticky residue in various places from the coverings on it from ship transporting.
- Could be my imagination but the headlights seem brighter, it does have dynamic light assist, the function was turned on. But don't believe it was in action due to the city lights.
- Will get some photos organised, was late in the day to get any good ones due to the poor light
- I thought the newer infotainment screens had gesture control, couldn't for the life of me get it to work once. Had to physically touch the screen to go left/right etc.
- The seat warmer temperatures are different compared to my Tig, mine is much warmer (find i can only leave mine on maximum for a few minutes at most to warm it up and then turn back to 1). On the Allspace I had it on one and was struggling to feel it
- Leather on the seats is much more taunt on the Allspace, always thought on my Tig the leather was quite relaxed and looked almost loose.

Will get a drive in the coming days and try out TJA and DLA

Have some work ahead tomorrow giving it a full detail, clay, paint cleanse, wax and then paint sealant....

Dashcams and tint coming as well in the near future, perhaps a towbar as well.

[TheTig]

- Like the Dynaudio, really appreciates high bit rate music via Spotify Premium, sound is nice and crisp with good base from the sub. Comparing to my regular Tig with the Pioneer WS-610 I couldn't really pick a big difference. If anything the Pioneer sub gives better base at this point. I do expect the sound in the Allspace to improve once the speakers wear in/loosen up a bit, but not sure if it's massively better than the regular sound system.

Wanted to qualify this further, have sat in both our Tigs and listened to both sound systems back to back as I wasn't happy with the first observation.

WOW, the Dynadio system gives great depth to the content, there is a big difference between the standard audio system and Dynaudio. The bass appears to come from everywhere in the car. Content is very clear and is less likely to distort as volume is increased. Really impressed with it overall!

[htran]

Agree completely.

Genuine washer fluid. Absolute nonsense.

Fill your washer reservoir with Bars Bugs or any other commercial equivalent from Supercheap/supermarket/servo and mix IAW the directions in the bottle with tap water. If the wiper/washer system fails, for any reason, it is still covered by warranty.

This garbage peddled by dealers is nothing short of fraud. The ACCC takes a very dim view of this nonsense.

Same with servicing your vehicle. You can service your vehicle at any registered mechanic and he can sign your book that servicing has been completed in accordance with the service schedule, using lubricants and filters that are non-genuine, generic equivalents and it will absolutely NOT void your warranty. The ACCC is very clear on this matter.

The only thing you will miss out on, at present, is any software updates that are an online operation through the head office servers in Germany. However, there is a battle currently being waged by the independent service providers in Australia to make this online data available to them so they can provide everything the dealer has access to through their independent service outlets. This is already the case in the Europe (and possibly the US, although I’m not certain) where it is illegal for the manufacturers to withhold this information from the independent service operators. Let’s hope the independents are successful in their claim. They will be able to then provide an identical service to the dealer for a fraction of the cost. It will also stop the dealers price gouging the ignorant who still believe that you have to have your car serviced through the dealer or void your warranty.

Wake up people. Support your local independent service providers. Save money.

Now off to book in my Audi A6 with my local mechanic for its 75,000 km service. Just remembered it’s nearly due.

On my last service of my CX5 just as I was picking up my Allspace, the Mazda dealer told me that they were replacing some tailgate part as part of a recall. After I collected the car, I was the advised that they would also be replacing the sub frame assembly under warranty. In both cases I wasn’t aware that there was a recall and secondly that the sub frame assembly was damaged.

TBH I think dealers are upping their service due to competition from the independent service centres. However it does show that If I didn’t have my car serviced by the dealer both parts would not have been fixed so there are advantages of having your car serviced by the dealer.


Sent from my iPhone using Tapatalk

[IsDon]

On my last service of my CX5 just as I was picking up my Allspace, the Mazda dealer told me that they were replacing some tailgate part as part of a recall. After I collected the car, I was the advised that they would also be replacing the sub frame assembly under warranty. In both cases I wasn’t aware that there was a recall and secondly that the sub frame assembly was damaged.

TBH I think dealers are upping their service due to competition from the independent service centres. However it does show that If I didn’t have my car serviced by the dealer both parts would not have been fixed so there are advantages of having your car serviced by the dealer.


Sent from my iPhone using Tapatalk

I agree. There are advantages to factory servicing. Is that worth the extra expense? It’s up to your own cost benefit analysis.

Your good news story is from Mazda though. Mazda/Hyundai/Kia/Subaru could certainly teach the Germans a thing or two about customer service and after sales support. VW/Audi/Skoda would never volunteer a firmware update or do one iota more than they have to during a service and that includes programs to address hardware issues.

Case in point, my MY13 A6 Allroad had issues with clunking from the rear hatch. I took it back to several different dealers on four or five different occasions. All wanted to start fault finding from scratch as no central record existed of what had been done to diagnose the problem. Finally I took it to Zetland and they finally mentioned that there had been a bulletin out for that very fault for 3 years. They then had the hide to attempt to extort money out of me to fix it as it was out of warranty. When I showed them the paper trail of attempted fixes they agreed to fix it under good will. There was no way they weren’t.

The reason for this lack of motivation to volunteer to fix known problems, or to do firmware updates is that they are being paid by the factory to do the work, not by the customer. You can bet the factory aren’t paying the same scandalous prices they’re charging the customer. There is no incentive for them to do this type of work for $40/hr when they charge a customer $140/hr. can’t blame the dealers for that, it’s just good business for their franchise. Does nothing for the brand though.

As for firmware, I know for a fact they are only completed if the customer complains something is malfunctioning. Like Bluetooth won’t connect etc. They will then apply a firmware update to fix that specific problem. If you think that just by taking your car in for regular service will mean the car will always come out of the service with up to date firmware you’re mistaken.

I was talking to the owner of an A6 recently who lived in a country area. His closest Audi dealer was 90 mins away. He contacted them about getting a map update and was told that the maps in his car can’t be updated. He even showed them the part number for the new maps but the just flatly refused to help. He was obviously going to pay for it but the lazy pr1cks just wouldn’t budge.

[htran]

I agree. There are advantages to factory servicing. Is that worth the extra expense? It’s up to your own cost benefit analysis.

Your good news story is from Mazda though. Mazda/Hyundai/Kia/Subaru could certainly teach the Germans a thing or two about customer service and after sales support. VW/Audi/Skoda would never volunteer a firmware update or do one iota more than they have to during a service and that includes programs to address hardware issues.

Case in point, my MY13 A6 Allroad had issues with clunking from the rear hatch. I took it back to several different dealers on four or five different occasions. All wanted to start fault finding from scratch as no central record existed of what had been done to diagnose the problem. Finally I took it to Zetland and they finally mentioned that there had been a bulletin out for that very fault for 3 years. They then had the hide to attempt to extort money out of me to fix it as it was out of warranty. When I showed them the paper trail of attempted fixes they agreed to fix it under good will. There was no way they weren’t.

The reason for this lack of motivation to volunteer to fix known problems, or to do firmware updates is that they are being paid by the factory to do the work, not by the customer. You can bet the factory aren’t paying the same scandalous prices they’re charging the customer. There is no incentive for them to do this type of work for $40/hr when they charge a customer $140/hr. can’t blame the dealers for that, it’s just good business for their franchise. Does nothing for the brand though.

As for firmware, I know for a fact they are only completed if the customer complains something is malfunctioning. Like Bluetooth won’t connect etc. They will then apply a firmware update to fix that specific problem. If you think that just by taking your car in for regular service will mean the car will always come out of the service with up to date firmware you’re mistaken.

I was talking to the owner of an A6 recently who lived in a country area. His closest Audi dealer was 90 mins away. He contacted them about getting a map update and was told that the maps in his car can’t be updated. He even showed them the part number for the new maps but the just flatly refused to help. He was obviously going to pay for it but the lazy pr1cks just wouldn’t budge.

The price for Mazda dealer services are half that of VW. Not that it mattered, I still switched back.

BTW with the Discover Pro you can DIY map updates via the Internet.


Sent from my iPhone using Tapatalk

[IsDon]

The price for Mazda dealer services are half that of VW. Not that it mattered, I still switched back.

BTW with the Discover Pro you can DIY map updates via the Internet.


Sent from my iPhone using Tapatalk

You can do map updates for three years, then you have to pay for it. So keep your maps up to date while you can.

Unfortunately the pre-MY15 C7 A6 doesn’t have the discover pro, it has the MMI 3G+ which has never had free map updates. The cost of each was around $500 at a stealership. If they could even be bothered doing it.

[sunilr1]

Well after waiting patiently for 2 months for our replacement Tig, "Old one" 5 weeks old got damaged in a fire it finally arrived today, interestingly drives on Pirelli Scorpions rather than Conti's. . Try and look after this one! Well at least its got a brand new garage to park in

[crash486]

Well after waiting patiently for 2 months for our replacement Tig, "Old one" 5 weeks old got damaged in a fire it finally arrived today, interestingly drives on Pirelli Scorpions rather than Conti's. . Try and look after this one! Well at least its got a brand new garage to park in

When they say to IR bake the sealant, I don't think they mean to set the garage alight!
Wow.
Glad everyone is ok.

Crash486

[Ozsko]

Picked up our Allspace tonight, haven't driven it yet as it's the wife's car. However noticed a few things on the way home from the dealership.

- Seems quieter in the cabin than my Tig with less wind noise, mine seems to come from the mirrors.
- Noticed on the way home the Infotainment screen has a line down it, only saw it on a menu with lots of grey background once we'd left the dealership
- Ride is very nice, the extra length and 19" rims softens the ride quite noticeably, but then again I'm in Sports mode 100% of the time in my IS38 modded Tig.
- Like the Dynaudio, really appreciates high bit rate music via Spotify Premium, sound is nice and crisp with good base from the sub. Comparing to my regular Tig with the Pioneer WS-610 I couldn't really pick a big difference. If anything the Pioneer sub gives better base at this point. I do expect the sound in the Allspace to improve once the speakers wear in/loosen up a bit, but not sure if it's massively better than the regular sound system.
- Like the Blue silk color, looks very smart.
- Dealership could have done a better job on cleaning the car, found a reasonable amount of sticky residue in various places from the coverings on it from ship transporting.
- Could be my imagination but the headlights seem brighter, it does have dynamic light assist, the function was turned on. But don't believe it was in action due to the city lights.
- Will get some photos organised, was late in the day to get any good ones due to the poor light
- I thought the newer infotainment screens had gesture control, couldn't for the life of me get it to work once. Had to physically touch the screen to go left/right etc.
- The seat warmer temperatures are different compared to my Tig, mine is much warmer (find i can only leave mine on maximum for a few minutes at most to warm it up and then turn back to 1). On the Allspace I had it on one and was struggling to feel it
- Leather on the seats is much more taunt on the Allspace, always thought on my Tig the leather was quite relaxed and looked almost loose.

Will get a drive in the coming days and try out TJA and DLA

Have some work ahead tomorrow giving it a full detail, clay, paint cleanse, wax and then paint sealant....

Dashcams and tint coming as well in the near future, perhaps a towbar as well.

DLA capable lights have a far brighter high beam, where do you park it and are they they easy to get out ?