Yeah mine was at 3000km, I reported a creek when driving up driveways (only when turn to the right). They went to town with an impact wrench and noise gone.
1st service, you could bring your own oil (even the same oil as what the car takes) and own OEM filter and save money. They will deduct the RRP price off the total service cost.
This is what the service manager at VW Liverpool (NSW) said to me when I asked.
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