Ignition Push to Start Button

[Ozsko]

Disconnect battery before doing any work.

I pulled my switch out today and cleaned the contacts. Works 100% now.

Here's a quick guide:

1) Remove the gear lever trim by using a trim tool. Start at the top as there's clips at the base.

Attachment 54226

2) Undo 2 x T20 Torx

Attachment 54227

3) Remove surrounding trim

Attachment 54228

4) Disconnect start/stop wiring. You'll need to insert a small screw driver to disengage the locking tab. Next pull out the silver spring clips. Careful as they'll spring out and go where you don't want them to.

Attachment 54229

5) There's 4 little clips that need to get disengaged to open up the button. One is hiding under the sticker:

Attachment 54230

6) Get a cotton tip and some isopropyl alcohol to clean the contacts. Reverse the process to put everything back together.

Attachment 54231

[genebaby]

I read somewhere what you can do with the RHD buttons so they look correct in our cars. One guy did it the hard way and another was fairly easy.

I should have kept the info for when I'm out of warranty and need this.

What I'm really saying is that it can be done.

[Lucas_R]

I pulled my switch out today and cleaned the contacts. Works 100% now.

Good job on the DIY. Were the contacts noticeably dirty?

I still have my original button which I might clean up and keep as a spare.

[Manaz]

I've run into this problem also with the car 1 year out of warranty VW customer care said that they may only provide part goodwill.

So I think I'll try cleaning the switch first with alcohol/cotton bud and see if that fixes it. Disassembly/cleaning to happen on the weekend...

Ask them if they think a reasonable person would expect the engine stop/start button to fail at this stage of the vehicle's life, because that's the test that the ACCC will apply when they assess a warranty claim under Australian consumer law.

Don't let the dealers be ****s like this.

[tigger73]

Good job on the DIY. Were the contacts noticeably dirty?

I still have my original button which I might clean up and keep as a spare.

I couldn't really see any major amounts of dirt/grime, however the button works much better after giving the contacts a good clean with iso-propyl alcohol so clearly there was some contamination on the contacts.

[tigger73]

Disconnect battery before doing any work.

Don't take your key with you in the car and make sure you have all your tools with you so you don't have to open the door and get things. Otherwise disconnect the battery but if you do you still may well have fault codes to clear.

[Ozsko]

Don't take your key with you in the car and make sure you have all your tools with you so you don't have to open the door and get things. Otherwise disconnect the battery but if you do you still may well have fault codes to clear.

All the fault codes go away with a short drive.

[tigger73]

Ask them if they think a reasonable person would expect the engine stop/start button to fail at this stage of the vehicle's life, because that's the test that the ACCC will apply when they assess a warranty claim under Australian consumer law.

Don't let the dealers be ****s like this.

The dealers can't do anything as they're not the ones paying and will just pass the buck down the line. I did finally manage to get a commitment from VW customer care, however that was only for partial cover. So I was still going to be out of pocket.

The dealer on the other hand told me that they would have to do an inspection and then submit a report. If it came back that VW weren't going to cover it then I'd be up for the bill on the inspection fee at $200/hour. Plus the cost of the part and labour to install.

So I then contacted VW to ask them if they were going to cover it and eventually after explaining to the customer care person that I wanted to get a commitment to their position before I went any further they said they would partly cover it. I don't know whether that was 10% or 90% as I didn't push any further - just decided to clean the switch and see how it goes. So far so good.

[Manaz]

That's not how consumer law in Australia works. What they're doing is contrary to the consumer protection laws in Australia - they just count on the fact that the majority of people don't know their rights, or won't stand up for them.

[Surly78]

I pulled my switch out today and cleaned the contacts. Works 100% now.

Here's a quick guide:

1) Remove the gear lever trim by using a trim tool. Start at the top as there's clips at the base.

Attachment 54226

2) Undo 2 x T20 Torx

Attachment 54227

3) Remove surrounding trim

Attachment 54228

4) Disconnect start/stop wiring. You'll need to insert a small screw driver to disengage the locking tab. Next pull out the silver spring clips. Careful as they'll spring out and go where you don't want them to.

Attachment 54229

5) There's 4 little clips that need to get disengaged to open up the button. One is hiding under the sticker:

Attachment 54230

6) Get a cotton tip and some isopropyl alcohol to clean the contacts. Reverse the process to put everything back together.

Attachment 54231

Thanks for this.
Worked straight away after a quick clean although I also didn't notice and dirt/dust etc.
Can also attest that you need to be careful with the silver clips holding the button in place.
Lost one, but the one remaining still holds it in place.