I have ordered/received my New Tiguan

**Bunty** · 12-02-2018, 11:07 AM

Originally Posted by cinder

Did they actually take it in for you to fix today, or send you away again?

Yes, they took it again. Though I do not hold out much expectation of them doing very much. I told them to keep it until it is fixed.

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**cinder** · 12-02-2018, 11:54 AM

Originally Posted by Bunty

Yes, they took it again. Though I do not hold out much expectation of them doing very much. I told them to keep it until it is fixed.

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Fingers crossed ...

**TigKar** · 12-02-2018, 11:57 AM

Originally Posted by Bunty

Yes, they took it again. Though I do not hold out much expectation of them doing very much. I told them to keep it until it is fixed.

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Hoping they do the right thing and fix it quickly for you

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**Bunty** · 12-02-2018, 04:42 PM

Originally Posted by TigKar

Hoping they do the right thing and fix it quickly for you

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Apparently it is a valve in the compressor.
They have to replace the entire thing.
10+ days to get a replacement part before they can even start.

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**TigKar** · 12-02-2018, 06:49 PM

Originally Posted by Bunty

Apparently it is a valve in the compressor.
They have to replace the entire thing.
10+ days to get a replacement part before they can even start.

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Ouch! Have they given you a loan vehicle? Not the best start but at least they’re onto it I guess

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**cinder** · 12-02-2018, 08:42 PM

Originally Posted by Bunty

Apparently it is a valve in the compressor.
They have to replace the entire thing.
10+ days to get a replacement part before they can even start.

Yeah not ideal, hope you got a loan car.

**Bunty** · 13-02-2018, 07:11 AM

Originally Posted by TigKar

Ouch! Have they given you a loan vehicle? Not the best start but at least they’re onto it I guess

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They are asking VW about a loaner.
I have to go away this weekend with my elderly parents (90+) and will have to hire a car as even if they give me my car back no aircon would be intolerable for my parents.

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