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Thread: I have ordered/received my New Tiguan

  1. #3161
    Join Date
    Dec 2017
    Location
    SA
    Posts
    73

    Just had a call from dealership, checking if I want any extras. Apparently delivery is imminent and I was told 16th for predelivery last week. Getting hopeful, BUT my question is re the track n trace. Notification still says ‘discharged’ Doesn’t this mean still on docks and yet to be ‘delivered’ to Patricks??

  2. #3162
    Join Date
    Nov 2010
    Location
    Kiama NSW
    Posts
    21
    Users Country Flag
    Quote Originally Posted by Nevs View Post
    Hello all,

    I received the "Im built" email this morning and am waiting on clarification from the dealer whether it will have a 2018 build plate. My wife and I stipulated this when we signed/ordered and dealer assured us we will receive a 2018 build. Saying this, they also said the build start will commence 3rd week of January so car is built early. here's hoping its a 2018.

    White Rline with everything

    Cheers.
    Can you please state when you actually ordered the car? I also specified a 2018 build date back in August, and despite that I received several "I'm built" and even "I'm on my way" emails over the next few months. Each time I reminded the dealer I had specified a 2018 build date. Now I'm wondering if I just went to the back of the queue each time this happened, so my build is still far from being commenced. Dealer is saying April delivery but I don't think they have a clue.

  3. #3163
    Join Date
    Jun 2017
    Location
    Canberra, ACT
    Posts
    70
    Users Country Flag
    MY18 builds at the factory began at the end of May 2017. So u lrss the dealer has had the Tig sitting in the showroom for 6+ months then your vehicle will be MY18.
    MY17 Tiguan 140TDI + DAP; Ruby Red; Notification of Birth 19 May'17; Emigration on Morning Celesta began 2 June'17; Entry into Australia 17 Jul'17; Citizenship obtained 8 Sep'17;

  4. #3164
    Join Date
    Jan 2018
    Location
    Victoria
    Posts
    13
    Users Country Flag
    Quote Originally Posted by Rescue23 View Post
    Can you please state when you actually ordered the car? I also specified a 2018 build date back in August, and despite that I received several "I'm built" and even "I'm on my way" emails over the next few months. Each time I reminded the dealer I had specified a 2018 build date. Now I'm wondering if I just went to the back of the queue each time this happened, so my build is still far from being commenced. Dealer is saying April delivery but I don't think they have a clue.
    Ordered late November and expected the car in April but now possibly March. We always knew we were getting the MY18 but wanted a 2018 build and not 2017. The dealer down here in Melbourne has been great and more than helpful.

  5. #3165
    Join Date
    Nov 2010
    Location
    Kiama NSW
    Posts
    21
    Users Country Flag
    Quote Originally Posted by Cobwebs View Post
    MY18 builds at the factory began at the end of May 2017. So u lrss the dealer has had the Tig sitting in the showroom for 6+ months then your vehicle will be MY18.
    I think there is some confusion with terminology. I specified a 2018 BUILD DATE, not MY18. With a 2018 build date the car literally rolls off the production line in calendar year 2018. All of those MY 18 cars delivered up to now will be recorded as 2017 cars for the purpose of registration (at least in NSW) and resale.

  6. #3166
    Join Date
    Nov 2010
    Location
    Kiama NSW
    Posts
    21
    Users Country Flag
    Quote Originally Posted by Nevs View Post
    Ordered late November and expected the car in April but now possibly March. We always knew we were getting the MY18 but wanted a 2018 build and not 2017. The dealer down here in Melbourne has been great and more than helpful.
    Thanks for the reply. Sounds like I went to the back of the line again when I rejected the "I'm on my way" car back in November. Pretty annoying as it is the dealer stuff up, not mine. That was when they gave me the April delivery date.

  7. #3167
    Join Date
    Sep 2007
    Location
    Canberra ACT
    Posts
    86
    Quote Originally Posted by Jackson22 View Post
    Just had a call from dealership, checking if I want any extras. Apparently delivery is imminent and I was told 16th for predelivery last week. Getting hopeful, BUT my question is re the track n trace. Notification still says ‘discharged’ Doesn’t this mean still on docks and yet to be ‘delivered’ to Patricks??
    Just got an email with my warrantee certificate for my window tinting.
    Didn't know I was having them tinted.
    But that must mean that the dealer has the car.
    Sent a query to my lease agent who says that the car is scheduled for delivery middle of next week.
    That ties in closely with your delivery date.
    WWL tracking still says 'Discharged' though so not sure what is happening.

    Sent from my SM-G900I using Tapatalk

  8. #3168
    Join Date
    Jan 2018
    Location
    Victoria
    Posts
    13
    Users Country Flag
    Quote Originally Posted by Pete8oes View Post
    Sounds like we are in (and possibly on) the same boat. Ours are definitely MY18 builds which was the important bit for be........ please let me know how you get on if you could

    I also ordered white 162 R line with the lot!

    Sent from my SM-G955F using Tapatalk
    Built on 9th of January mate, how did you go? I have been advised by dealer the car should be here (Melbourne) in March so you will be in the same position.

  9. #3169
    Quote Originally Posted by Nevs View Post
    Built on 9th of January mate, how did you go? I have been advised by dealer the car should be here (Melbourne) in March so you will be in the same position.
    Thanks mate very helpful update. sounds like we are in this together. I was originally told late dec delivery, then moved to late Jan (delayed our road trip), so im staying away from proactively contacting my dealer as my experience so far has been 'sub optimal'. Its hard to stay sensible when you keep getting the run around. I will update here when i get 'that call' to advise a new date

    Lets hope ours are delivered in 4ish weeks which seems like the average on this forum

    Everything crossed!

    Sent from my SM-G955F using Tapatalk

  10. #3170
    Join Date
    Dec 2017
    Location
    Castle Hill, NSW
    Posts
    112
    Users Country Flag

    Hi all,
    I ordered my Tiguan in December and I'm expecting that it landed in AU on the 10th. I haven't received any automated emails from VW, is there something I/the dealer have to do to get these emails?

    Thanks..

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