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Thread: I have ordered/received my New Tiguan

  1. #2171
    Join Date
    May 2017
    Location
    Sydney, NSW
    Posts
    14
    Users Country Flag

    Quote Originally Posted by TheTig View Post
    Grats, my first order was without sunroof and then added it later on after a test drive with one and due to being my first new car purchase and wanted all the bells and whistles. Some further chat here on these topics.

    Panoramic electric glass sunroof

    Pros and cons for adding Sunroof

    thanks exactly what i was looking for.

  2. #2172
    Join Date
    May 2017
    Location
    Sydney
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    11
    Quote Originally Posted by GSAMZ View Post
    We ordered our 162tsi dap & rline at the end of March.. expected delivery late July/ early Aug.
    Update yesterday that it is now mid November...
    Also suggested that they swapped over to MY18 production last week..
    Not that I usually trust dealers, but feel like I am being taken for a ride!


    Sent from my iPhone using Tapatalk
    Your dealer may have allocated "your" car to somebody else... I dont think all of a sudden rlines are two months behind scedule... I could be wrong but...

    Also, as far as I know they switch to MY18 in 10 days... so either your dealer knows something or he doesn't know his s***...

  3. #2173
    Join Date
    Mar 2017
    Location
    Brisbane, QLD
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    3
    Users Country Flag
    Quote Originally Posted by Mouse View Post
    Your dealer may have allocated "your" car to somebody else... I dont think all of a sudden rlines are two months behind scedule... I could be wrong but...

    Also, as far as I know they switch to MY18 in 10 days... so either your dealer knows something or he doesn't know his s***...
    You echo my thoughts Mouse.


    Sent from my iPhone using Tapatalk

  4. #2174
    Join Date
    May 2017
    Location
    North East Melbourne
    Posts
    34
    Users Country Flag
    Hi All

    I ordered a 162TSI R-line DAP in late Feb and up until one month ago it was due mid July. Rang my dealer today and got told it is now Oct!! That's a crock!!

    Its a great car but seriously - no wonder VW have a reputation for crap service

  5. #2175
    Quote Originally Posted by FirstTimeDubber View Post
    Hi All

    I ordered a 162TSI R-line DAP in late Feb and up until one month ago it was due mid July. Rang my dealer today and got told it is now Oct!! That's a crock!!

    Its a great car but seriously - no wonder VW have a reputation for crap service
    Think there's plenty of promises being made by some dealers to secure sales, but equally plenty of dodgy delays on existing orders, no doubt due to reasons mentioned in other posts.

    I have to say though, my dealer has been totally up front and excellent to work with. Originally advised after i signed that my car would be likely be delivered late July to early August, under no illusion about potential timing and possible delays.

    It's now on a boat and expecting arrival in mid June. A tad over 3 1/2 months from order to likely delivery.

    I think it really depends on your dealer. Reality is that some are better than others. When you have a car in such high demand, its not at all surprising that dealerships will want to capitalise on the hype.

    I've probably been a little bit lucky, but experience has been good for me so far.

    If you're in SA and want some recommendations on who to go to, just flick me a message.

  6. #2176
    Join Date
    Aug 2009
    Location
    Alexandria, NSW
    Posts
    76
    Guys, I can confirm its not dodgy dealers, or at least in my case anyway.

    I have screenshots of my Nadcon before and after the slippage and the Unique ID of the vehicle stayed the same.

    To be certain, I confirmed I was looking at the right number with another dealer when I contacted them to see if they might have an earlier R-Line.

    My original Importer Arrival ETA was mid August, now its mid October. I was told by both dealers (and on various forums) its all to do with the company that makes the R-Line front bumper body parts being unable to keep up with demand.

    So if you dont want want an R-Line your wait times are substantially less....anyone confirm?

    Now I'm going to go back to sulking!
    2007 GOLF GTI - Reflex Silver | 5DR | DSG | Sunroof | Full Tint | Black Leather
    2017 TIGUAN 162 - Indium Grey | R-Line | DAP | Pano Roof | Full Tint - Ordered 30/3/17 Collected 23/11/17

  7. #2177
    Join Date
    Feb 2017
    Location
    South Australia
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    117
    Users Country Flag
    Quote Originally Posted by bendor View Post
    Guys, I can confirm its not dodgy dealers, or at least in my case anyway.
    I suspect that it's not dodge dealers.

    I suspect that demand > supply and possible delays in manufacturing - way out of the dealer's control.

    In any case, I had good dealings with a SA dealer and would be more than happy to share his details.

    I ordered a Highline 162 and received it in about two months. I didnt order the R-Line because the wait was huge for that. He was up front with this.

    I had a very small issue with my delivered vehicle and he is rectifying the issue at his cost.

    I couldnt be happier with the service I received from my SA dealer.

    And for the record, I couldnt be happier with the car itself. It drives well and as I keep saying, I cant believe how much tech is in it. One advice for any budding buyer - get the DAP!

  8. #2178
    Join Date
    May 2017
    Location
    AU
    Posts
    96
    Quote Originally Posted by bendor View Post
    Guys, I can confirm its not dodgy dealers, or at least in my case anyway.
    +1

    Ordered my tiggy my18, fully optioned last month, eta jan/feb 2018. Melbourne dealer was upfront with the delays/eta.

    Hell on a wait but good things come to those......

    Sent from my Pixel XL using Tapatalk

  9. #2179
    Join Date
    May 2017
    Location
    North East Melbourne
    Posts
    34
    Users Country Flag
    I agree - its not the dealers. I think its the factory giving poor information.
    I am pretty sure it is something to do with the R-line option as the dealer tried to talk me into maybe going without the R-line, but no way as it really makes it look heaps better IMO.
    I am not upset about the delay as such, it is more about the bad management of expectations.

    Order in Feb with delivery expected July - OK I can live with that - 5 months is still a long time to wait but worth it for the car
    In May when it should be gettin on the boat and I ring the dealer for an update (not him ringing me !!) - "Oh no it will be October now" - that's 8 months.

    Frustrating

  10. #2180
    Join Date
    May 2017
    Location
    Melbourne
    Posts
    69

    Hi all newbie from Melbourne here.
    Just reading tnrough the comments with sweat dripping down my forehead.
    I've ordered my black R line fully loaded on the 23 of April with an ETA of early August.
    The dealer send the "order confirmed" email last week and he's telling me that i have been allocated a car.How come some have been waiting for 6-7 months and still no car?
    I'm i been played in thinking that will be getting my car in August.

    Sent from my SM-G925I using Tapatalk

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