Quote Originally Posted by JB286 View Post
I have a White 162 R Line with Sunroof on order and have been told that it is on board the Torino which is meant to be arriving in Melbourne on Thursday. I have been told to expect to be able to take delivery in mid Feb but I have not been able to get a VIN or any further information from my dealer.

I have also not received a letter or gift in the mail but have been received several phone calls in December apologising for the delay.
Given that those who have ordered in the last week have delivery dates of June (and at better prices) I would recommend cancelling the order hvco1 and finding a dealer that is a little more customer focused. That kind of treatment is never appropriate, nor are the snide comments. I would also now be pushing harder for a full and proper explanation from VW about the delays and communications from the dealer.
Thanks for the comments mate. I'll wait till the salesperson to get back and see if indeed if the car has been built.

If it has not I will be making a formal complaint to VW Australia about the dealership and in particular the sales manager.

I did get a very good deal for the car - 56500 DA with R-Line pack, DAP and Sunroof. If I cancel the order now and wait till June, it will be 11 month wait on a car!


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