Volkswagen Fan
That's crazy. I don't know how the system works but I ordered my 162TSI in Sept, it was built in Oct, got my VIN, and is now on a ship due in NSW on 27th Dec. I'd be pissed if I was you.Originally Posted by hcvo1
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Volkswagen Fan
This sounds fishy.
I'll bet something else is at play here.
Like, dealer just realised he cocked up the order. Has to reorder correct vehicle, then lies to original customer about the reason for the delay.
Or he's sold your vehicle to someone else.
Did you ever get a VIN?
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Volkswagen Enthusiast
Really fishy, as it is the same commission number just all the dates have changed.
No VIN yet - I will chase this up on Monday when I fly back into the country - will keep everyone informed.
MY20 Golf R - Dynaudio Excite 400w Premium Audio System - Panoramic Electric Glass Sunroof - Lapiz Blue
MY17 Tiguan Highline 162TSI - DSG - Driver Assistance Package - Panoramic Electric Glass Sunroof - R-Line Package - Pure White MY10 Golf GTI Mk6 - 5 door - DSG - 18" Detroits - Sunroof - Leather - Electric Seats - Sat Nav - MDI - Park Assist - RVC - Deep Black Pearl - SOLD! MY13 Polo GTI - 5 door - Bi-Xenon's - Panoramic Sunroof - Candy White - SOLD!
Volkswagen Enthusiast
this comment doesn't explain an individual delay like the one detailed here for hcvo1 but I've seen comments in the media that there are close to 1,100 Tiguan 162's on back order with VW Australia. Clearly some are being produced and shipped against that number as there are some arrivals confirmed in late december and again in January but from what I can see those arrivals won't put any more than a 10% dent in the back orders. If the level of demand for the 162 was misjudged then its probably not unreasonable to see increasingly long delays in delivery time. Won't be the first time it's happened for an in demand VW product.
Scirocco: Indium Grey, DSG, pana roof, Sat/Nav, Dynaudio, VWR springs and APR stage 1. Now sold
Arriving April 17 Audi S3 sedan, Panther black, S-tronic, PP2, pano, matrix lights, assistance pack, 40:20:40 seats, mirror pack, light inlays
Tiguan: Tiguan 162TSI, DAP and pano in Habanero
Volkswagen Fan
I asked my dealer if he could give me a VIN, he said its not on the system yet... He gave me a comm? (his word) number... is that good for anything?...cheers
2017 Tiguan R Line 162TSI, DAP, White. Upgraded speakers.
Volkswagen Enthusiast
So I went into the dealership today and asked them what was going on. The sales manager simply stated that there was a delay on all 162TSI and that to the best of his knowledge there was no 162s coming into the county and that May 2017 was the earliest delivery date. I told him about this forum and that people were getting their 162s in January and February and to that he had no response.
Not satisfied I rang up VW Australia and they gave me the same response saying that there was a delay for our region, and that he would speak to the sales manager at my dealership. They then put me back on the phone to him. Back to square one!
Not happy with the dealership or VW Australia at the moment.
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MY20 Golf R - Dynaudio Excite 400w Premium Audio System - Panoramic Electric Glass Sunroof - Lapiz Blue
MY17 Tiguan Highline 162TSI - DSG - Driver Assistance Package - Panoramic Electric Glass Sunroof - R-Line Package - Pure White MY10 Golf GTI Mk6 - 5 door - DSG - 18" Detroits - Sunroof - Leather - Electric Seats - Sat Nav - MDI - Park Assist - RVC - Deep Black Pearl - SOLD! MY13 Polo GTI - 5 door - Bi-Xenon's - Panoramic Sunroof - Candy White - SOLD!
Volkswagen Enthusiast
If it is indeed as bad as you describe it then I am going to be extremely pissed off and will be letting VW Australia and the dealer know about it. In all honesty, I would be making a very strong case to renegotiate the sale price or for them to add a service plan or extended warranty or something. Waiting 10 months for a car is ridiculous, and not something that I signed up for.
The whole launch of the Tiguan in Australia has been poor, with VW Australia failing to provide the dealers with the correct information, having little to no information for customers after the vehicle was officially launched, still not having full details on the 162TSI, on-top of a strange and confusing launch where customers were invited to view the vehicle but not drive it, with the official launch dates being shifted at the last minute (i.e. the date that the test drives were made available).
2017 Tiguan 162TSI Highline/R-Line
2017 Audi S3
Volkswagen Fan
Be patient, I would recommend that we should wait until end of January to see if ETA met or not, then we will begin our work with VW. In this case , not the dealer fault at all.
Volkswagen Enthusiast
As stated in one of my earlier posts. I got a printout from their online system stating that my car would be in Melbourne in the 22nd February. It has now been pushed to 8th May. The dealer had been slack in communicating this with me and I have to chase them up at the beginning of each month when they promised they would email me on the 1st of each month.
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MY20 Golf R - Dynaudio Excite 400w Premium Audio System - Panoramic Electric Glass Sunroof - Lapiz Blue
MY17 Tiguan Highline 162TSI - DSG - Driver Assistance Package - Panoramic Electric Glass Sunroof - R-Line Package - Pure White MY10 Golf GTI Mk6 - 5 door - DSG - 18" Detroits - Sunroof - Leather - Electric Seats - Sat Nav - MDI - Park Assist - RVC - Deep Black Pearl - SOLD! MY13 Polo GTI - 5 door - Bi-Xenon's - Panoramic Sunroof - Candy White - SOLD!
Dubber
How can that be? A lot of us, including myself have received confirmation that the cars have been built and a VIN's have been received- if these cars are built then why would it take another 6 months to delivery? I really would like to know what's going on here
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