I have ordered/received my New Tiguan

[Pzero]

I find alot of salespersons especially fleet ones are just not helpful. So I don't think there's any conspiracy. They're just plain lazy or not bothered enough to do anything extra.

[revdes]

Hi folks. Just a quick one. Has anyone else's dealer refused to provide a VIN.... I know full well they have a VIN, car wouldn't have left the factory / boarded a ship without one. So I'm happy to give this short delay the benefit of the doubt, but shrouding the VIN in mystery is not exactly filling me with confidence at this very late stage of the process. Anyone think of any plausible reasons why?

This is what has happened to me. We ordered 31st December 2016 and were told April delivery and that this meant getting a car allocated to another dealer in QLD (I'm in VIC) which might include a shipping fee.

Now the car is due late July, they can't seriously suggest that this car will come past Melbourne, be taken to QLD only to be trucked back to Melbourne again. VW couldn't have handled the delays on the Tiguan much worse (which is a global problem) and their dealer network in Aus is very ordinary.

[TIGER+IGUANA]

This is what has happened to me. We ordered 31st December 2016 and were told April delivery and that this meant getting a car allocated to another dealer in QLD (I'm in VIC) which might include a shipping fee.

Now the car is due late July, they can't seriously suggest that this car will come past Melbourne, be taken to QLD only to be trucked back to Melbourne again. VW couldn't have handled the delays on the Tiguan much worse (which is a global problem) and their dealer network in Aus is very ordinary.

Yeah I think I'm going to query through an email, and look to get an update on Monday. It's a bit disappointing if that's the case here. Hopefully not, and I'm just over analysing. Just seems too coincidental given the car is here, now there's a "delay" at customs, and not providing me with a VIN.


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[colinmc400]

Did anyone else get this dross in the post from VW? Can't remember the wording on the card exactly, but something along the lines of "well done on ordering your new Tiggy and while you are waiting on delivery, here's a cheesy freeby". I don't want ****e, I just want my new car thanks very much VW.

[Eyes24]

Did anyone else get this dross in the post from VW? Can't remember the wording on the card exactly, but something along the lines of "well done on ordering your new Tiggy and while you are waiting on delivery, here's a cheesy freeby". I don't want ****e, I just want my new car thanks very much VW.

I got pens as well.


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[TheTig]

I got pens as well.


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I've received squat from them, just another email today informing me the car is on it's way... again...

Those with cars on the Morning Celesta, we may be up for some delays, dumb ship is still sitting at Durban SA, was supposed to have left there 2 days ago for Freo...

[Woodrow]

At least you're receiving emails - I haven't received any confirmation. Only know mine is on board a ship through tracking the VIN. By the way, I think the Morning Celesta left Durban this morning at 5.30am (our time). Hopefully smooth sailing from here.

[TheTig]

At least you're receiving emails - I haven't received any confirmation. Only know mine is on board a ship through tracking the VIN. By the way, I think the Morning Celesta left Durban this morning at 5.30am (our time). Hopefully smooth sailing from here.

Where did you see that Woodrow, all of the Ship Info app, https://www.vesselfinder.com and MarineTraffic: Global Ship Tracking Intelligence | AIS Marine Traffic have it sitting at the dock in Durban still. All of them say the last position as the current date/time i.e. now.

[Cobwebs]

Morning Celesta left Durban this morning at 5.30am (our time).

It left Durban anchorage, outside the port, at 5:30am for the Durban docks.

[Woodrow]

Try this link:

Ports of Call - DURBAN ANCH Port Moves | AIS Marine Traffic