Read post 31 a couple of times ( I had to to understand it all) then read 50 for description of types of head lights Page 2 has where to adjust height with pictures
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Not sure what happened to my post but I had this same issue too. Both times I said the lights weren’t throwing far enough, sure enough I was right. One was 6 months in so was prolly like that from the factory and one was after being repaired from a small crash.
You need to ask the workshop for a headlight reaim,
Not just a plug in calibration as they said they did that to mine and it made no difference
Book it in for a headlight reaim, I betya they’ll say yep they were too low and adjust it up for you.
That was a 2017 r line