Battery dying

[Minesapint]

OP here.

Got in the car this morning to take back to dealer to have the battery replaced and of course car wouldn't start.

Called VW assist and tech came round to replace under warranty, all done within an hour.

Hopefully the new battery will last 2 years through to the end of my lease!

[ope126]

OP here.

Got in the car this morning to take back to dealer to have the battery replaced and of course car wouldn't start.

Called VW assist and tech came round to replace under warranty, all done within an hour.

Hopefully the new battery will last 2 years through to the end of my lease!

Great to hear mate!

And what did they replace it with? Genuine VW or another OEM product?
And did they give you an AGM or just the EFB again?

[cameleon72]

Which one did you get this time ? Did you get get OEM original Made in Germany and did official VW road assist come or they send near by partner ''Cowboy 3rd part Road Assist ''. with truck on back full load of troublesome Century SCA and some other cheap stuff?
This is what happen to my when my car stoped in traffic light in peak hours in Sydney. And after calling VW road assist and embracing situation stoped in middle of Red light 3x lane blocking traffic and people beeping and laughing on new German car looking stoped in middle .
When I call VW Road assist ( call 5x times in total as something which suppose to be urgent assist 20 min time come to hours of waiting) They let me hanging there for 2,5 hours and lucky nearby NRMA Road Assist come ask if need help and explain they work also for VW was for him very strange why they didn't on Computer System just call him as his area to help in and was waiting around.
AU VW customer and Dealer support and help lately is HORROR ! Most arrogant crooks and cheaters ! Once they sell you car and snap your money Smile and friendly face is gone, anything which is suppose be free warranty service is just trouble if any problem after show which will cost them money to cover from VW pocket.
They always have ready B.S. answers to confront and defend as is always not VW Fault but '' as normal or VW characteristic'' even without testing or listening to you showing them clear black on white. What B.S. New Car Warranty !

[Guest001]

Which one did you get this time ? Did you get get OEM original Made in Germany and did official VW road assist come or they send near by partner ''Cowboy 3rd part Road Assist ''. with truck on back full load of troublesome Century SCA and some other cheap stuff?
This is what happen to my when my car stoped in traffic light in peak hours in Sydney. And after calling VW road assist and embracing situation stoped in middle of Red light 3x lane blocking traffic and people beeping and laughing on new German car looking stoped in middle .
When I call VW Road assist ( call 5x times in total as something which suppose to be urgent assist 20 min time come to hours of waiting) They let me hanging there for 2,5 hours and lucky nearby NRMA Road Assist come ask if need help and explain they work also for VW was for him very strange why they didn't on Computer System just call him as his area to help in and was waiting around.
AU VW customer and Dealer support and help lately is HORROR ! Most arrogant crooks and cheaters ! Once they sell you car and snap your money Smile and friendly face is gone, anything which is suppose be free warranty service is just trouble if any problem after show which will cost them money to cover from VW pocket.
They always have ready B.S. answers to confront and defend as is always not VW Fault but '' as normal or VW characteristic'' even without testing or listening to you showing them clear black on white. What B.S. New Car Warranty !

Do you think other makes are different in after sales service

[Minesapint]

OP again, they fitted a....

Delkor AGM LN3 570 901 076

760 CCA 12V 70Ah 120 RC

https://www.delkor.com.au/en-au/products/delkor-agm-batteries/ln3-570-901-076

[drivesafe]

A good result, and sounds like an improvement in battery.

Normal lifespan of a modern cranking battery is 4+ years, so it will be interesting to see how your new one lasts.

[ope126]

OP again, they fitted a....

Delkor AGM LN3 570 901 076

760 CCA 12V 70Ah 120 RC

LN3 570 901 076 | Base Site

Nice little upgrade there.
You went from an EFB to an AGM Battery!
Also, Delkor (although made in Korea) are owned by Johnson Controls.
Johnson Controls also own Varta Battery Brands | Johnson Controls

I can only assume that as a Non Genuine Battery was installed, a third party must have installed this?

I find it odd if VW Assist was to provide a Non-Genuine Battery...

But hey, all worked out for you in the end!!!

[Minesapint]

Yeah happy with the result. Saved a trip to the dealer.

It was allianz that showed up.

[Transporter]

Yeah happy with the result. Saved a trip to the dealer.

It was allianz that showed up.

All covered by the warranty? Surely had to be for the car that’s not 3years old yet.

[Minesapint]

Yeah. Had to sign a form for the tech to submit the warranty claim.