Air Conditioning not working

[marcuskmt]

My 2.5 year old Tiguan's air conditioning isn't blowing cold air. Seems like just the fan is working.

I am assuming that the a/c needs re-gassing?

Is having to re-gas a 2.5 year old car unusual?

Could there be an underlying problem?

Would you go to the dealer or a motor a/c person?

[Umai Naa!!]

If it's under warranty, back to the dealer.

[marcuskmt]

If it's under warranty, back to the dealer.

I wonder if the new car warranty would cover this?

[Hillbilly]

I wonder if the new car warranty would cover this?

Read post above yours.

[JustCruisn]

Back to dealer, but please come back and let us know what went wrong.

[marcuskmt]

Read post above yours.

I still wonder if it is under a new car warranty?

Are they all the same?

Does it cover A/C?

This is what google says...



3 Year Unlimited New Vehicle KM Warranty

What’s included:

• 3 Year Unlimited KM Warranty applies to vehicles sold prior to 1 October 2018.
• 100% backed by Volkswagen.
• 3 years membership to Volkswagen Roadside Assist.
• Transferable at no cost enhancing resale value if you sell your vehicle during the warranty period.

[marcuskmt]

It was a compressor problem and is covered under warranty.

Whilst I am happy that they are covering it under warranty, I don't feel like they have gone out of their way to help us.

We've had to wait two weeks before someone even looked at the car and when we showed concern about getting parts around X'mas, they suggested that this window had closed already if parts were coming from overseas.

Now, we play the waiting game of them sourcing the compressor from within Australia which wont arrive until next year.

So I'm a little annoyed that if they looked at it two weeks ago, they could of ordered the parts and we'd have it fixed by now.

[Hillbilly]

It was a compressor problem and is covered under warranty.

Whilst I am happy that they are covering it under warranty, I don't feel like they have gone out of their way to help us.

We've had to wait two weeks before someone even looked at the car and when we showed concern about getting parts around X'mas, they suggested that this window had closed already if parts were coming from overseas.

Now, we play the waiting game of them sourcing the compressor from within Australia which wont arrive until next year.

So I'm a little annoyed that if they looked at it two weeks ago, they could of ordered the parts and we'd have it fixed by now.

So what if they ordered an expensive compressor and it wasnt that.

Unfortunately everyone is busy at this time of the year and you have to wait your turn Sad but true

Even if they ordered the parts 2 MONTHS ago you would be lucky to get it fixed this year.. They dont just fly your part halfway around the world to please you They make up an order and it comes as pallet loads.

If there is one in AUS it may have got here in time but no way in a few days

A lot of makers have a Oceania parts centre in Singapore or somewhere and all irregular stuff is stored there.

VW do have stuff that comes from Sydney but who knows what they have there

[JustCruisn]

I had my ac diagnosed and repaired in the same day with new compressor etc. Was not at a dealer however and certainly did not put in a the same bad design compressor that VW use.

[Hillbilly]

I had my ac diagnosed and repaired in the same day with new compressor etc. Was not at a dealer however and certainly did not put in a the same bad design compressor that VW use.

His being under warranty restricted him to using the dealer who probably didnt have one sitting around