2019 Tiguan 162 - Gearbox in Emergency Mode

[FastMitch]

Driving back today, I got the dreaded "Gearbox in emergency mode. You can drive on."


My 2019 VW Tiguan 162 has only done 25,000 km. I never owned a car where the auto transmission ever failed.

I could only drive home in 2nd Gear @ 40 km/h. It wouldn't let me change into any other gear (except R / N)


I took a photo of the Dash Error in case VW want evidence it happened. Car is still under warranty.

Post Covid, how long have people waited for VW to fix this issue at the dealership?

[bradski77]

I waited 3 weeks but think I got lucky. My dealer was excellent in handling the issue and also a hire car to make sure I wasn't inconvenienced too much.

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[smarty]

This is bs crazy
Only 25k and done a mecha

[FastMitch]

I waited 3 weeks but think I got lucky. My dealer was excellent in handling the issue and also a hire car to make sure I wasn't inconvenienced too much.

If I can get mine fixed within 3 weeks with a loan car provided that would be a good result.

I also booked in a Scheduled Service that includes 'Renew Haldex oil'.

Does the issue with the Gearbox / Mechatronic have anything to do with needing to renew the 'Haldex Oil'?

[bradski77]

I don't believe this is related to the oil / service but don't quote me on that. I'm in Campbelltown area and went through my local dealer. If your services are up to date and you have the vw roadside service, everything will be ok and hopefully fairly stress free for you

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[smarty]

I think the renew haldex oil is a standard but from reading it’s the filter that they don’t clean that causes most of the issues with the haldex I think, that’s the hit that gets gunked up and can cause a failure

[BeigeJet]

If I can get mine fixed within 3 weeks with a loan car provided that would be a good result.

I also booked in a Scheduled Service that includes 'Renew Haldex oil'.

Does the issue with the Gearbox / Mechatronic have anything to do with needing to renew the 'Haldex Oil'?

No.

The Haldex is separate to the DSG gearbox

[FastMitch]

No.

The Haldex is separate to the DSG gearbox

Thanks, good to know.

Is the 'Mechatronic' part of the DSG gearbox or a separate part / unit ?

[BeigeJet]

Thanks, good to know.

Is the 'Mechatronic' part of the DSG gearbox or a separate part / unit ?

The Mechatronics is part of the DSG.

For info the Haldex is part of the rear differential, that transfers the amount of torque to the rear wheels as an when required.

[FastMitch]

The Mechatronics is part of the DSG.

For info the Haldex is part of the rear differential, that transfers the amount of torque to the rear wheels as an when required.

Thanks mate