Thanks for your input.

I took the car down to the VW dealer and Service centre at Newstead in Brisbane.

They had a quick look at it, took some photos and asked if the car still was under warranty. I said yes as it is.

One of the girls who looked at it quickly said she doubted that it would be covered under warranty but they would send the photos away for review and would get back to me within 48 hours.

VW doesn’t have the best rep when it comes down to customer service so if they reject the claim I will escalate to Fair Ombudsman, ACCC or similar as it should be covered by the 3 year warranty as per Australian Consumer law.

Warranty | Volkswagen Australia



Sent from my iPhone using Tapatalk