Hi everyone,

I have a passat MY16 that suddenly stopped and every time I started the engine, it was on for a couple of seconds and stopped. Road side assistance couldn't find anything so it was towed. This happened a few months ago and turns out I had no fuel, even though it says my range is 50km. Dealer said the re-calibrated the fuel indicator.

It happened again last Friday, so I called road side assist to bring some fuel but it didn't fixed it, it was towed again.
This morning VW dealer tried to start the engine and it is all fine. Their explanation was the car had no fuel and even after I put some fuel, "it takes a while" for the fuel to get filtered and reach the engine, they also pointed out that the car is stopped in an inclined road which was why it took longer. I had to wait for 2.5 hours for the tow truck (after road side put some fuel in my car) and tried repeatedly to start it and it didn't work.

I am not happy with their explanation and I am wondering if anyone has experienced this before? Assuming that the car was without fuel, after you put the fuel in, will it take longer for the engine to be able to start because the car was stopped at an inclined road?



Thanks in advance!