Am I missing a trim piece?

[Jimi]

Thanks guys. That makes a lot more sense. Off to the dealer I go

[Foxpuppet]

Literally just parked behind an R-Line and low and behold






Edit oops already solved.... foiled again

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[Jimi]

I’m currently being pinballed between dealer, the closest service centre (the dealer is ages away so I’m hoping the local dealer can do it) and Volkswagen Australia. I was naievely hoping this would be easy.

I’ll hopefully get it resolved, eventually.

Did you know?
- wait time on this is 4-6 weeks. It’s not held in Australia.
- the cost, if I was to pay for it, would be $483 for just the black frame!! Part no. VW-3G0827954041

[zzc2010]

I’m currently being pinballed between dealer, the closest service centre (the dealer is ages away so I’m hoping the local dealer can do it) and Volkswagen Australia. I was naievely hoping this would be easy.

I’ll hopefully get it resolved, eventually.

Did you know?
- wait time on this is 4-6 weeks. It’s not held in Australia.
- the cost, if I was to pay for it, would be $483 for just the black frame!! Part no. VW-3G0827954041

No warranty?

The wait time is like that for Passat.


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[Jimi]

Should be covered by warranty but there is bureaucracy to deal with first.

Practically I’m told it’s easier to get the dealer that sold the car to do it as a goodwill gesture as a separate warranty claim needs to be documented properly, the car needs to be booked in and assessed, etc. That takes time and then they need to order the part