MY11 Wagon - Powered Tailgate not opening

[Lambo]

Hi folks,
When I try to open my powered tailgate (on a MY11 Passat Wagon), it makes a loud vibrating/clicking sound, the tail gate tries to open, but i think the latch is stuck? Just before it got stuck, it was closing very hard, not normal.

Anyone got any ideas?

Thanks folks

Lambo.

[DasPassat]

Ours did that and needed the latch mechanism replaced under warranty


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[blackarrow]

I have had the gas struts fail, that can make it close very fast and hard


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[Lambo]

Thanks guys. I pulled the latch off, and apart. There is a plastic pinion with a worm drive at the end of it. The worm drive is broken off. There is also a spring inside the pinion, which I think is to return the drive back to the start position after being actuated to open the boot (maybe not the best description!).
Anyways, looks like I'll need a new unit - 5M0827505E 9B9. Found them on ebay (Original VW Heckklappenschloß 5M0827505E 9B9 Golf 6 5 Variant Golf Plus Tiguan | eBay), but will try to find Aus supplier tomorrow.

Any ideas out there on where I may be able to source one folks?

Thanks

Lambo