Alltrack 2012 auto tailgate slam when closing

[gman2018]

Hi everyone, this is my first post on the forum, so be gentle

We've recently purchased a 2012 Alltrack as a company car. We drive relatively long distances with it and love the VAG build quality and style (we have a couple of Audis as personal cars and love them). The Alltrack is great, the 6-speed DSG has not played up yet so we are happy with the way the car runs. It could benefit from a 7th gear on the highway for fuel economy but the alternative would be a 7-speed DSG which is not a good idea.

My question is related to the auto-close tailgate. It works fine, but in the end it slams the door so hard that I feel sorry for the lock. Is this normal ? Is there a way the closing mechanism can be adjusted ? Thank you very much.

Cheers