What to do?

[tonyf]

Hi guys, brand new here and brand new GTI owner.
My dilemma is after receiving The car I noticed heaps of swirl marks in the paint (it's black by the way).
I told the dealer and they said just bring it in and we'll but it out. Now my concern is they are probably the ones who caused it, so should i give em a chance or should I just bite the bullet and get a pro to do it??
Anyone have any experience with this.
Thanks

[carcareproducts]

I would take issue with the dealer and speak to the DP if you have to.

Ask what they think caused the issues? And then ask exactly what they are going to do to rectify the problem. And then why they would not have done this before delivery?

Depending on the responses above would depend on whether I then trusted them.

Run the idea of going to a Pro by them - for them to pay for and see what they say.

Let us know how you go - you are not alone...

[cru22z]

I wouldn't let the dealer touch the car again.
I had the same issue and after I got them to fix it
they stuffed it up more.

[tonyf]

Thanks so much for the replies!
I think I am just gonna learn how to do it myself!! That way I know it will be done properly! Wasn't really that impressed when I went back to the dealer to discuss it.
Looks like I need to take a trip to car care products and pick up some equipment? That way I can also do the wife's car.

[cru22z]

Thanks so much for the replies!
I think I am just gonna learn how to do it myself!! That way I know it will be done properly! Wasn't really that impressed when I went back to the dealer to discuss it.
Looks like I need to take a trip to car care products and pick up some equipment? That way I can also do the wife's car.

best idea ever..i did the same..got me a Duragloss paint protection kit and a duragloss swirl mark remover.
However if the markings are deep I would recommend using a machine. Otherwise by hand is fine, just need plenty of shoulder grease and patience