seems like there are some people that report noisy gearboxes in the Up!, but hard to pin down what it actually is.
Given the UP! is essentially a budget car, I would expect to have to treat the gearbox somewhat with care as it is not going to be particularly sophisticated.
Typically small car gearboxes need a little time with your foot on the clutch to ensure the main-shaft slows down/stops before you try to select reverse, as otherwise if the mainshaft is still spinning it will inevitably crunch when you try to engage the gear. This would normally take a couple of seconds.... so my advice would be, try doing it more slowly and ensure the pedal is fully depressed.
If you absolutely cannot select reverse without it crunching, then you probably have a warped/out of alignment friction plate and it will need changing.
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