It's a shame that this experience has put you off tuning.
I hope that at some point you'd reconsider and give a reputable
local VW specialist a call and look into this again.
Being that you're in Sydney, you're very lucky because we've got several options:
Derek @
European Autotech for APR and Oettinger (who provide an optional drivetrain warranty on the tune btw).
Arthur @
Exoticars for GIAC
Alessio @
City Performance Centre for Evolve Technik and HPA
All of these guys also have arguably better knowledge in servicing and maintaining our VW's than the service centres are your local dealers.
In addition to the "World-wide name brands" above, you've also got a few rather competent local custom tuners, including
Mark @
ReCode Performance Tuning - who is
parso_rex who offered to help you a few times in this thread.
So with a wealth of local knowledge and quality products right on your doorstep, it'd be a shame to let this experience hold you back.
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