''Making sure Australian consumers benefit from the revolution that we've got in the online world is a top priority,'' he said yesterday. ''We will therefore use the [Competition and Consumer] Act to its fullest.''
I think the word 'revolution' is used very appropriately here. The reality is that the way we shop (and pay for things) is changing and will continue to do so as online communication improves. I completely understand why, for those small business owners who have tight margins, online shopping is a threat to their business. But let's face it, mark-ups in the big retail stores (across the sectors) has been know to be easily 200-300% plus and I think they are struggling to adjust to the fact that they can no longer make these sorts of profits any more. They'll figure out other ways to make profits though, as they adapt to online shopping.
I was reading a similar article today on credit card surcharges being massive for airlines. Same deal - the way we pay for things is evolving and businesses need to adjust in order to compete.
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