Water leak and headliner mark

[tonymy01]

Oh yuk! Are they replacing your lining? Useless kids working in those places these days, with no care about others property.

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[Snail Style]

What fools.... There is no need to check the aerials at all, confirm fault, carry out update and retest. Only if the problem persists would you start looking for further issues.

[rpps]

I'm not sure what to do, if I ask for a new roof liner I would be very worried about some useless apprentice doing the job and end up with broken side mouldings, ill fitted roof lining and rattles. I might ask for them to get it cleaned by someone like a carpet cleaner and see if they can get rid of the mark. Then if that fails a new roof lining.
I made a negative entry on this VW Dealers Facebook page, it's funny they got right back to me. Tomorrow I will be in to see them and the way I'm fuming I will be ready to give them a good ear full of what I think of their service centre.
All the problem was with the radio reception was a software update and it was me that found out that information for them as they didn't have a clue, until I quoted something out of a overseas Forum.