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Thread: Voice Control and Speech - Issues and Questions

  1. #51
    Join Date
    Aug 2013
    Location
    ACT
    Posts
    105
    Users Country Flag

    From other VW forums, it looks like voice command isn't available for the Aus market:

    Voice Commands - Mk VII 103TSI - Page 2

  2. #52
    Join Date
    Feb 2012
    Location
    Melbourne
    Posts
    258
    Quote Originally Posted by team_v View Post
    I wasn't aware VW Nav had the traffic data, they certainly didn't in the RNS510.

    Also i was not aware that there was an update to get voince control working.

    Good luck with your search though.
    Hi team_v,

    A couple of links for you to bring you up to date:

    The Official "I have ordered/received my new MK7 Golf" Thread

    http://www.vwwatercooled.com.au/foru...l-89895-5.html

  3. #53
    Join Date
    Dec 2013
    Location
    Altona, Victoria
    Posts
    18
    Users Country Flag
    Sorry to hear about your problems spikerboy.. would love to know which dealer you experienced this at as I am to from melbourne and would love to avoid it!

    In regard to the voice control, when I spoke to my dealer about the update he said their particular dealership are a month away from having the golf update!
    Last edited by vdubberd; 16-01-2014 at 07:45 PM.
    MK7 MY14 Golf 103 TSI Highline | Pure White | DSG | Anti Theft | Sunroof | Bi Xenon | Driver Assist | Leather | 18' Motorsport wheels

  4. #54
    Join Date
    Feb 2012
    Location
    Melbourne
    Posts
    258
    Does anybody have any details about about the software update, a name or code,

    I went to the dealer today and they had no idea

  5. #55
    Join Date
    Feb 2012
    Location
    Melbourne
    Posts
    258
    Quote Originally Posted by Longy View Post
    From other VW forums, it looks like voice command isn't available for the Aus market:

    Voice Commands - Mk VII 103TSI - Page 2
    We'll some people are getting quoted from dealers for a software update to fix, check out the thread

  6. #56
    Join Date
    Nov 2013
    Location
    AUS
    Posts
    637
    Its just called the Voice Control Module accessory. I don't know why dealers still haven't heard of this as I was informed (when calling VW Customer Care) all dealers and service departments were sent out information from VAG regarding the VCM accessory becoming available.

  7. #57
    Join Date
    Feb 2012
    Location
    Melbourne
    Posts
    258
    Quote Originally Posted by veew View Post
    Its just called the Voice Control Module accessory. I don't know why dealers still haven't heard of this as I was informed (when calling VW Customer Care) all dealers and service departments were sent out information from VAG regarding the VCM accessory becoming available.
    Thanks for the info veew that is a great information

  8. #58
    Join Date
    Feb 2012
    Location
    Melbourne
    Posts
    258
    Quote Originally Posted by spikeyboy22 View Post
    Thanks for the info veew that is a great information
    Hey Guys,

    Just wanted to update you on this, I have been speaking to Volkswagen Customer care and they tell m there are different fixes depending if you have sat nav or not.

    For a Sat Nav model the part code you need is 5G0054802A.

  9. #59
    Join Date
    Jan 2012
    Location
    Chapel Hill, Brisbane
    Posts
    101
    Users Country Flag
    Quote Originally Posted by spikeyboy22 View Post
    Hey Guys,

    Just wanted to update you on this, I have been speaking to Volkswagen Customer care and they tell m there are different fixes depending if you have sat nav or not.

    For a Sat Nav model the part code you need is 5G0054802A.
    Were you able to find out whether the "accessory" was just a software upgrade only or did it include the installation of hardware as well necessitating the removal of some of the interior trim?
    MY14 Golf VII 110 TDI Highline | DSG 6 spd | Pure White | Bi-Xennon | Sunroof | Driver Assist 2 | Leather |

  10. #60
    Join Date
    Nov 2013
    Location
    AUS
    Posts
    637

    When I spoke to customer care, they said it was purely a software update.

    The difference in cost is because it is "sat nav". It makes no difference to them with regards to installation. Insert installation medium, follow steps as per instructions, charge excessive amounts of money.

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