Well I ended up paying my dealership the $400+ for the voice command to work. It kinda works but you have to know how to say some words. It is a bit funny with the Australian twang. But I don't mind. Would recommend to people if you wanted to throw $400 at your car so all the buttons work :-p...
2014 VW Golf TDI Highline DSG - Limestone Green, DAP, Xenons
2018 VW Golf R Hatch DSG - White Silver, DAP , Dynaudio
2016 Skoda Superb 140TDI - Family Members
2013 VW Amarok TDI420 Highline Auto - Family Members
The dealer in Townsville... Might be a bit far away for a lot of people on this forum
Golf mk7 TDI Highline. 17inch blade wheels, Bi-Xenon, DA pack limestone grey
2014 VW Golf TDI Highline DSG - Limestone Green, DAP, Xenons
2018 VW Golf R Hatch DSG - White Silver, DAP , Dynaudio
2016 Skoda Superb 140TDI - Family Members
2013 VW Amarok TDI420 Highline Auto - Family Members
2008 MkV Volkswagen Golf R32 DSG
2005 MkV Volkswagen Golf 2.0 FSI Auto
Sold: 2015 8V Audi S3 Sedan Manual
Sold: 2010 MkVI Volkswagen Golf GTI DSG
AdamD: I wonder whether it's possible to buy the SD card as an outright purchase (as a spare part) rather than to pay the money to a dealer to install the upgrade? For someone with a VCDS cable (or access to a VCDS cable) the extra task of setting bit 1 of bye byte 24 shouldn't be that difficult. The cost should also be cheaper - athough this is invariably not the case for VW parts.
I guess that VWA don't want copies of the upgrade software in the public domain, so buying the firmware upgrade might not be possible.
Please don't PM to ask questions about coding, or vehicle repairs. The better place to deal with these matters is on-line, in the forum proper. That way you get the benefit of the expertise of the wider forum! Thank you.
I retrofitted a RNS-510 onto a 2013 beetle. The voice command did not work
To cut a long story short, The two things I did to resolve it are
Using VCDS, disable voice command in 'Telephone' and enable same in the RNS
Install piggy back harness back of the RNS
Wiring Harness VW Bluetooth for RNS510 MFD3 with Voice Control | eBay
Tig 162 R-Line; Audi TT
You're paying for what they are advertising as a feature and a service to install it; not software (although as a matter of fact it will just be software). I'd say you have next to no chance of being able to buy the update software on a physical medium, unless you have a good mate that works at a dealership, and even then...
2008 MkV Volkswagen Golf R32 DSG
2005 MkV Volkswagen Golf 2.0 FSI Auto
Sold: 2015 8V Audi S3 Sedan Manual
Sold: 2010 MkVI Volkswagen Golf GTI DSG
Or you could just purchase it online like from here
Volkswagen Zubehör Shop - Sprachbedienung f.Navigation Discover Media Dialog Spracheingabe 5G0054802A
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