Volkswagen Fanatic
AJD: Thanks for the sugestion about VCAT (your previous post to the one above). Sounds more straight-forward than Consumer Law and I can savour the delightful task of talking directly to VWA about their claim that Sat NAv is operating as designed.Originally Posted by AJD
Apropos of your email from VWA (above), I just got the fix for Voice Control fitted to my car by my dealer. It only involved a software patch (authorization code - I think). Voice Control works OK now. It will control almost all the functions on the infortainment unit. Ryan_R was correct about the need to speak carefully, but it isn't too difficult if you speak slowly.
Volkswagenist
Is it just me who finds it slightly amusing that this thread relates both to A) complaints that a feature isn't working as well as people expect, & B) an expected feature is missing because VWA believed it wouldn't work well enough for us. At least you guys are getting sat nav included with the car - it was a $3000 option in the Mk6, plus you needed to spend $500 for the Bluetooth option.
Volkswagen Enthusiast
Glad to hear! So is the voice recognition based on your iPhone/Siri or done by the car?
Dubber
and what does this cost ..for the dealer to put the software patch on the car? Just wondering if I should get them to do it while its getting it PD before they deliver it
New Dubber
Just wondering if it is worth the extra cost? I am getting mine in 2 weeks, and wondering if I should ring and asked this to be added as well.
Volkswagen Fanatic
Ryan_R: Isn't life always about finding amusement where ever one can? On a more serious note, I suspect the central tenor of the replies on this thread is more about the nature of the initating post (which was a comment on the lack of response on voice control button on the Golf steering wheel). For me, the kind of debate demonstrated in the various replies here is a healthy sign that consumers are prepared to hold manufacturers to account for what they say in their advertising material. I'd like to share your confidence that VWA has such a keen regard for the interests of their customers, but alas I'm far too synical about the motives of such large corporations (I agree that my views about car manufacturers needs to improve).Is it just me who finds it slightly amusing that this thread relates both to A) complaints that a feature isn't working as well as people expect, & B) an expected feature is missing because VWA believed it wouldn't work well enough for us. At least you guys are getting sat nav included with the car - it was a $3000 option in the Mk6, plus you needed to spend $500 for the Bluetooth option.
As for paying $3K for VW's Sat Nav- All I can say is that I hope that the product on the mk6 works a whole lot better than its equivalent on the Mk7. For just over $100, I could have bought a low-end Tomtom that at least would have shown me where the traffic lights were (the mk7 Sat Nav doesn't even do this). There are no speed camera zones on the mk7 Sat Nav and the speed limits that it shows are often wrong. Then there is the issue of the mk 7's voice pronunciation. Averall, the Mk7 Sat Nav is just a very sub-standard product that should have had a lot of work done on it by VW before its release.
Volkswagen Fanatic
VeeW: I don't think that the voice control fix that I got installed on my Golf is related to any Apple product. I've only had a short play with the function since I got the car back from the dealer but it seems to use its own software. I don't have an IPhone to check how this type of phone integrates with VW's Voice Control (if at all)
Volkswagenist
That map data is provided by Sensis (Telstra), and the most up to date versions are at least a year old at best. Mapping Australia is a relatively large task compared to other countries and the uptake is relatively low compared to European countries. If I get my way my next car will have a Google Maps navigation system integrated into the car. Audi Connect offers this, and even some Korean cars are planning Android based infotainment systems.
For the record a lot of us Mk6 owners on the forum purchased various optional systems and retrofitted them ourselves for considerable savings. I've personally retrofitted RNS510, bluetooth, MDI, reversing camera, sports steering wheel (GTI style with DSG paddles) and pedals, etc (a friend helped with some of those).
Volkswagen Fanatic
emufriedchicken: (great handle!!). My position with VW Aust. was that I expected voice control to come standard with my Golf Highline because that's what thier advertising material said when I purchased the vehicle. In my defence, I was able to prove my case because I fortunately kept a copy of the VW brochure that I was given by the dealer. So the dealer installed the Voice Control fix as a warranty claim (I paid no additional money above that of the original cost of the vehicle).
Not sure that someone who has just purchased a Golf can mount the same arguement because the current brochures (as I understand) no longer claim that the highline series have voice control. Not sure what it would cost to buy voice control as an option. I guess that every new Golf buyer needs to decide if the value of this option is commensurate with the cost.
Volkswagen Fanatic
Ryan_R: I was already aware of your considerable prowess with VCDS. It would appear that your skills go much further than Mr Ross's diagnostic tools. One of the reasons why troglodytes like me come these forum is to talk to people like you!
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